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- Tasks: Support tenants in a safe community, manage housing properties, and ensure compliance with regulations.
- Company: Brackenberry Ltd, a committed equal opportunity employer.
- Benefits: Competitive pay, supportive work environment, and opportunities for personal growth.
- Other info: Join a dynamic team focused on tenant independence and community support.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: A level education or equivalent, plus two years of housing management experience.
The predicted salary is between 13 - 17 £ per hour.
The Case Manager (Supported Housing) is responsible for providing high‑quality, responsive housing and support services to tenants within a safe and secure community environment. Overseeing a portfolio of approximately 140–160 tenancies, the role ensures that landlord duties are discharged in full compliance with Somerset Council's policies, housing regulations, and statutory procedures. The primary focus is to encourage tenant independence and choice while effectively managing social housing properties and communal areas across several sheltered housing schemes.
Responsibilities
- Oversee the administration of social housing properties and lead on taking legal action for tenancy breaches, including injunctive or possession proceedings.
- Manage the full lifecycle of a tenancy, from pre‑tenancy onboarding and property viewings to supporting tenants when they exit a property.
- Conduct regular home visits and serve as the primary point of contact for housing enquiries, recording all interactions on the Open Housing System.
- Undertake person‑centered risk assessments and create Personal Emergency Evacuation Plans.
- Respond to safeguarding concerns in strict accordance with council policies to ensure the safety of all residents.
Qualifications
- A level standard of education or equivalent qualification.
- At least two years of experience in housing management, providing direct support to tenants within a local authority or similar regulatory environment.
- Experience working with diverse partners and communities to develop innovative ways of working.
- Strong knowledge of introductory and secure tenancies and their management.
- Deep understanding of data protection principles (GDPR) and customer service values regarding equality, diversity, and inclusion.
- A full UK driving licence.
- Should be available to work immediately or at short notice.
- Right to work in the UK.
- Requires a basic DBS.
Case Manager Supported Housing in England employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Manager Supported Housing in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Case Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing regulations and Somerset Council's policies. We want you to be able to showcase your expertise and demonstrate how you can manage tenancies effectively.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenant support and risk assessments. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Case Manager Supported Housing in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your housing management experience and any relevant qualifications to show us you're the right fit for the Case Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supported housing and how your background aligns with our mission at StudySmarter. Keep it concise but impactful!
Showcase Your Experience: When detailing your experience, focus on specific examples that demonstrate your ability to manage tenancies and support tenants. We want to see how you've made a difference in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on housing management principles and Somerset Council's policies. Familiarise yourself with the legal aspects of tenancy agreements and the responsibilities that come with them. This will show your potential employer that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed tenancies or supported tenants. Highlight any innovative approaches you've taken to solve problems or improve tenant satisfaction. This will demonstrate your hands-on experience and problem-solving skills.
✨Be Person-Centred
Since the role involves conducting risk assessments and creating Personal Emergency Evacuation Plans, be ready to discuss how you prioritise tenant independence and safety. Share your thoughts on how to balance compliance with a supportive approach to tenant needs.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's approach to community engagement and tenant support. This not only shows your interest in the role but also gives you a chance to assess if the company’s values align with yours.