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- Tasks: Welcome patients, manage appointments, and handle busy phone lines in a supportive team.
- Company: Join Birmingham and Solihull Mental Health NHS Foundation Trust, a caring and impactful organisation.
- Benefits: Full-time contract with opportunities for personal growth and development.
- Other info: Dynamic outpatient environment with a focus on teamwork and patient care.
- Why this job: Make a difference in mental health care while gaining valuable administrative experience.
- Qualifications: Strong organisational skills and ability to work independently are essential.
The predicted salary is between 25674 - 28093 £ per year.
The post holder will undertake meeting and greeting patients, the monitoring, recording and booking of appointments and managing a busy telephone line, the receiving of all incoming mail and ensuring action is taken appropriately, processing clinical letters and other correspondence. Alongside undertaking a wide range of administrative duties. You will work in conjunction with other team members; ensuring administrative support is available in our busy outpatient department.
This will include liaison with multi-disciplinary team members, other health professionals, GP’s, social workers, service users, carers and other appropriate agencies. It is essential that applicants are able to work on their own initiative, demonstrate effective organisational and administrative skills. Provide an efficient service to Barberry Outpatients ensuring that all enquiries and booking requests are processed in a timely and efficient manner under circumstances of minimal supervision.
Assist in the booking of outpatient appointments for Specialties with guidance from the Outpatient Supervisor. The post holder will assist in the development of a smooth running appointment booking system for new and existing patients within the service. The post holder will ensure effective communication pathways exist in a manner, which positively reflects the values of the organisation.
We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK).
Band 3 Outpatient Administrator - Barberry Centre in England employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Outpatient Administrator - Barberry Centre in England
✨Tip Number 1
Get to know the Barberry Centre and its values! Research the organisation and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Outpatient Administrator, you'll be dealing with patients and professionals alike. Role-play common scenarios with a friend to boost your confidence and ensure you can handle those busy phone lines like a pro.
✨Tip Number 3
Network, network, network! Connect with current or former employees of the Birmingham and Solihull Mental Health NHS Foundation Trust on LinkedIn. They might share insights about the role or even refer you internally, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows that you're proactive and serious about wanting to join the team at the Barberry Centre. Don't miss out on this opportunity!
We think you need these skills to ace Band 3 Outpatient Administrator - Barberry Centre in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background fits with the role of an Outpatient Administrator, so don’t be shy about showcasing your organisational and administrative skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Barberry Centre. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially in a busy environment like ours where effective communication is key. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Band 3 Outpatient Administrator. Familiarise yourself with tasks like booking appointments, managing phone lines, and liaising with health professionals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires effective organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially in busy environments.
✨Practice Effective Communication
As you'll be interacting with patients and various professionals, practice clear and concise communication. Think about how you would explain complex information simply and how you would handle difficult conversations. This will demonstrate your ability to maintain effective communication pathways.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the appointment booking system, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.