Engineering Support Manager

Engineering Support Manager

Full-Time 45000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage engineering support operations and ensure efficient stock and tool management.
  • Company: Join Midland Metro Limited, a key player in the West Midlands transport network.
  • Benefits: Enjoy free travel, a competitive salary, 25 days holiday, and a solid pension plan.
  • Other info: Collaborative environment with opportunities for professional development and career growth.
  • Why this job: Be part of a team that keeps the West Midlands moving safely and reliably.
  • Qualifications: Experience in engineering support, stock control, and strong organisational skills required.

The predicted salary is between 45000 - 45000 £ per year.

Location: Wednesbury Depot, Potters Lane, Wednesbury, WS10 0AR

Salary: £45,000 per annum

Excellent Benefits:

  • Free Travel on Trams & NX Buses (for you and your partner)
  • MML Pension
  • 25 Days Holiday (plus Bank Holidays)

Keep the West Midlands moving safely, reliably, and securely. At Midland Metro Limited (MML), we are proud to operate and maintain the West Midlands Metro, providing a safe, reliable, and sustainable tram service across the region.

We are now recruiting for an organised and proactive Engineering Support Manager to play a critical role in enabling safe, efficient and uninterrupted engineering operations across the Midland Metro network. This role is responsible for ensuring engineering teams are fully supported through effective management of spares, tools, asset data, and support systems. You will be accountable for supply chain resilience, asset data integrity, and operational readiness, working closely with Production, Planning, and Engineering teams to ensure maintenance and fault response activities are never compromised.

Responsibilities:

  • Owning and managing all engineering stock across all disciplines, defining critical spares, setting minimum/maximum levels and preventing stock-outs.
  • Forecasting spares and consumable demand by analysing fault trends, PPM plans and production requirements, proactively managing supply risks.
  • Overseeing storage systems, kitting areas and breakdown/repair kits to ensure efficient access and rapid response capability.
  • Managing all engineering tools, specialist and emergency equipment, ensuring availability, compliance, calibration and operational readiness.
  • Maintaining ownership of asset data quality within the AMIS system, leading audits, continuous improvement and effective fault-to-asset linkage.
  • Supporting procurement activities including specification writing, tendering and framework use, in line with governance requirements.
  • Managing supplier, OEM and contractor relationships, monitoring performance and driving delivery and quality improvements.
  • Ensuring full compliance with COSHH, health and safety legislation and the MML Safety Management System, supporting incident investigations where required.
  • Line managing Stores and AMIS personnel (as applicable), providing functional leadership across engineering support activities.
  • Providing performance reporting to senior management and lead continuous improvement initiatives across stores and supply chain operations.
  • Managing stock levels, procurement priorities and supplier selection within approved budgets, escalating risks and contributing to budget and stock strategy planning.

Qualifications:

  • Engineering support, stores, procurement or supply chain management experience in an engineering or infrastructure environment.
  • Strong experience in stock control and inventory management.
  • Experience supporting engineering and maintenance operations.
  • Experience managing suppliers and procurement processes.
  • Working knowledge of asset management systems (CMMS), ideally Agility.
  • Supply Chain Management qualification (Level 5 or above).
  • IOSH or NEBOSH.
  • Strong organisational, analytical and problem-solving skills.
  • Excellent communication and stakeholder engagement skills.
  • Process-driven with high attention to detail.
  • Proactive, solution-focused and accountable.
  • Able to manage competing priorities in a dynamic operational environment.
  • Full UK driving licence.

Why Join MML?

  • Play a critical role in shaping engineering contract performance across a major UK tram network.
  • Work in a collaborative, safety-focused rail environment.
  • Opportunity to influence strategy, performance, and value delivery.
  • Access to professional development and industry-specific training.

If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today.

Engineering Support Manager employer: Career Choices Dewis Gyrfa Ltd

Midland Metro Limited (MML) is an exceptional employer, offering a collaborative and safety-focused work environment where you can play a vital role in maintaining the West Midlands Metro. With excellent benefits such as free travel for you and your partner, a generous holiday allowance, and opportunities for professional development, MML is committed to supporting your growth while ensuring the region's transport network operates smoothly and efficiently.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Engineering Support Manager

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Engineering Support Manager role you’re after at Career Choices Dewis Gyrfa Ltd.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Career Choices Dewis Gyrfa Ltd a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Career Choices Dewis Gyrfa Ltd.

Apply Through Company Websites

When you spot a role like Engineering Support Manager at Career Choices Dewis Gyrfa Ltd, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Engineering Support Manager

Stock Control
Inventory Management
Engineering Support
Procurement Management
Supply Chain Management
Asset Management Systems (CMMS)
Analytical Skills

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Engineering Support Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Career Choices Dewis Gyrfa Ltd a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Career Choices Dewis Gyrfa Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Brush Up on Core Engineering Principles

Before heading into the interview with Career Choices Dewis Gyrfa Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Career Choices Dewis Gyrfa Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.