At a Glance
- Tasks: Provide skilled assessments of patients via telephone consultations in urgent care.
- Company: Join Primary Care 24, a not-for-profit social enterprise dedicated to quality healthcare.
- Benefits: Competitive salary, NHS pension, flexible working, and generous annual leave.
- Other info: Opportunities for career growth and community impact await you!
- Why this job: Make a real difference in patient care while enjoying a supportive work environment.
- Qualifications: Extensive experience in emergency healthcare and clinical triage required.
The predicted salary is between 49583 - 49583 £ per year.
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 14/06/2026
About this job
Are you a clinician with telephony triage experience? We are looking for Urgent Care Practitioners to join our out of hours team either in a salaried or bank position. You will provide skilled and effective assessment of patients presenting clinical need through telephone consultation, using professional clinical judgement with the support of clinically based algorithms.
Salary: £49,583.00 per annum (pro rata) or £25.36 per hour for Bank staff
Location: Wavertree Technology Park, with hybrid available for our salaried team
Contract: Full, Part time & Bank positions available
Service Hours: Monday-Friday 6-hour shifts between the hours of 18:00 - 08:00. 24/7 service over the weekend.
What will I be doing?
- Liaising with nominated medical/nursing leadership team to provide oversight and coordination of patients awaiting contact.
- Managing clinical demands in collaboration with the Clinical Coordinator/Shift Manager to ensure delivery of safe care to agreed waiting times.
- Escalating concerns/priority patients to the Clinical Coordinator/On-call teams.
- Reviewing patients awaiting contact to provide oversight and minimise clinical risk by actively filtering for potential signposting to more appropriate services.
- Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration.
- Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and clinically safe.
- Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with the support of clinically based algorithms.
What do I need?
- Extensive experience in emergency health care settings.
- Significant expertise in clinical triage.
- Degree in Clinical Practice.
- Minimum 3 years post qualification experience.
- Clinical Examination and Diagnostics Level 6/7 or relevant telephony triage experience.
- Experience of working in urgent care/primary care or similar setting.
What's on offer?
- Salaried: £44,973.00 per annum (pro rata).
- Home working available once completed probationary period.
- 27 days annual leave pro rata; previous NHS Service will be taken into account.
- NHS pension, car fleet & home electronics schemes.
- Cycle to work scheme.
- Eligible to apply for blue light card.
- Colleague wellbeing package which includes a doctor line, access to Westfield rewards, wellbeing support and gym discounts.
- Bank: £25.36 per hour.
- Bank agreement, where you can bid for the shifts available that suit you.
- NHS Pension Scheme.
- Eligible to apply for the blue light card.
About us
Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.
Come join our proud team. Please view the JD for the role you are interested in. Once you apply, we will be in touch to discuss if you prefer salaried or bank, individual shifts, salary and location depending on your department preference. This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.
Urgent Care Practitioner in Ellesmere Port employer: Career Choices Dewis Gyrfa Ltd
At Primary Care 24 (PC24), we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our staff while delivering high-quality care to our communities. With flexible working options, generous annual leave, and a comprehensive benefits package including NHS pension and wellness support, we are dedicated to fostering professional growth and ensuring our clinicians feel valued and empowered in their roles. Join us at our Wavertree Technology Park location, where you can make a meaningful impact in urgent care while enjoying a collaborative and innovative environment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Urgent Care Practitioner in Ellesmere Port
✨Tip Number 1
Get your networking game on! Reach out to fellow clinicians or professionals in urgent care. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock calls or role-plays to sharpen your telephony triage skills. This will help you feel more confident and ready to showcase your clinical judgement when it counts.
✨Tip Number 3
Don’t forget to research! Familiarise yourself with the latest trends in urgent care and telephony triage. Being knowledgeable about current practices will impress your interviewers and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals like you to join our team, so don’t hesitate to hit that apply button!
We think you need these skills to ace Urgent Care Practitioner in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Urgent Care Practitioner role. Highlight your telephony triage experience and any relevant clinical skills that match the job description. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about urgent care and how your experience aligns with our mission at Primary Care 24. Keep it concise but impactful – we love a good story!
Showcase Your Clinical Judgement:In your application, don’t forget to showcase your clinical judgement skills. Give examples of how you've effectively assessed patients in previous roles. This will help us see your thought process and decision-making abilities in action.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can. We’re excited to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Clinical Stuff
Make sure you brush up on your clinical triage knowledge and emergency healthcare experience. Be ready to discuss specific cases where you've used your professional judgement effectively, especially in telephony consultations.
✨Familiarise Yourself with Algorithms
Since the role involves using clinically based algorithms, it’s a good idea to review these beforehand. Understand how they guide decision-making in urgent care settings, and be prepared to explain how you’ve applied them in past roles.
✨Showcase Your Teamwork Skills
This position requires collaboration with clinical coordinators and shift managers. Think of examples where you’ve worked as part of a team to manage clinical demands or escalate patient concerns effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their approach to patient care, team dynamics, and how they support their clinicians. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
