Bank Support Worker - Residential in Ellesmere Port

We have an opportunity available for a Bank Support Worker to join the team at Hartley Place and Hollymere based in Ellesmere Port CH65 7DJ and CH65 2HH. Salary: £12.60 hourly.

At Making Space we are a team that is driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community:

• Kind Hearts – building empathy and connection to create a sense of belonging.
• Tailor Making – nurturing unique relationships to make every day count.
• Dreaming Big – harnessing imagination to generate confidence and help others believe in themselves.
• Having Courage – committing to working in ways that take us to new places and taking risks.
• Being Ready – responding to whatever comes our way by moving forward together.

We are committed to making a difference in the lives of those in our care, and we’re looking for like-minded individuals to join our team on our mission to make a positive impact to those in our community who need us most.

Responsibilities

As a Support Worker, you will have the opportunity to embody our core values. Your role will involve providing exceptional care and unwavering support to service users, particularly those with learning disabilities, complex needs, and behaviour that challenges. You will provide personal care, administer medication and assist with domestic tasks. With your kind and compassionate heart, you will create an environment of warmth and care that will make service users feel seen and valued. As a tailor‑made supporter, you will adjust your approach to each individual's unique needs, ensuring they receive the highest level of care possible. With courage in your heart, you will tackle any challenges that may arise with determination, knowing that your presence alone brings comfort to those who need it most.

Qualifications

You do not need prior industry experience or any specific qualifications to be considered for this role. On joining Making Space you will receive step‑by‑step on‑the‑job training and the opportunity to undertake professional qualifications if desired and required for your role. We are seeking individuals who can showcase that their personal values align with ours.

Benefits

• Wagestream – Access up to 30% of your wages as you earn.
• Lifestyle benefits through Bravo Benefits and health service discounts.
• Up to 28 days holidays per year including bank holidays (pro rata for part time).
• Double time pay for Christmas Day, Boxing Day and New Year’s Day.
• Employees can buy and sell up to 2 weeks holiday – statutory limits apply.
• Access to our library of learning through our e‑portal.
• Up‑skilling support – investment in qualifications in level 2‑6 Health and Social Care, Management, Admin and continuous professional development.
• Internal career progression: at least half of senior posts are filled through promotion.
• Travel schemes including cycle to work, car maintenance and £0.45 per mile travel expenses.
• Colleague engagement hub with monthly and annual awards.
• Pension scheme – 3% employer contribution as a minimum.
• Paid sick leave.

Successful applicants will be subject to employment checks, including DBS and references checks and will receive safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.