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- Tasks: Provide top-notch admin support to our Therapy Services team.
- Company: Join the Cheshire and Wirral Partnership NHS Foundation Trust, a forward-thinking healthcare provider.
- Benefits: Enjoy comprehensive training, a supportive environment, and the chance to make a difference.
- Other info: Fixed start dates each month with extensive training provided.
- Why this job: Be part of a dynamic team that impacts patient care in your community.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 23970 - 25674 £ per year.
To provide an effective, high quality administration support to Therapy Services working within the Therapies department.
The Joint Therapy Services team is a forward-looking, proactive multidisciplinary team providing therapy services across the acute and primary healthcare sector within West Cheshire Area.
Responsibilities
- To partake in a reception and appointment service for all patients attending Therapy Services.
- To undertake duties associated with the registration routines of Cerner and/or Emis including logging all patient referral letters onto the scheduling system, carrying out the referral action, and making walk-in appointments.
- To answer the appointments hotline and deal with telephone calls appropriately, including message taking and forwarding.
Employment Details
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Contact
For further guidance or assistance with your application, contact our recruitment team via email at cwp.recruitment@nhs.net or by calling 01244 393100.
Equality and Accessibility
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Closing Date
This advert closes on Sunday 28 Dec 2025.
Administration Support Officer | Cheshire and Wirral Partnership NHS FoundationTrust in Ellesmere Port employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support Officer | Cheshire and Wirral Partnership NHS FoundationTrust in Ellesmere Port
✨Tip Number 1
Get to know the company! Research Cheshire and Wirral Partnership NHS Foundation Trust and their Therapy Services. Understanding their values and mission will help you tailor your approach during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration support roles. Think about how your skills can enhance their reception and appointment services.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local NHS events. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Cheshire and Wirral Partnership NHS Foundation Trust.
We think you need these skills to ace Administration Support Officer | Cheshire and Wirral Partnership NHS FoundationTrust in Ellesmere Port
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Support Officer. We want to see how you can contribute to our Therapy Services team!
Showcase Your Communication Skills: Since you'll be dealing with patients and handling calls, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect this skill.
Highlight Relevant Experience: If you've worked in a similar administrative role or have experience with scheduling systems like Cerner or Emis, make sure to mention it! We love seeing relevant experience that shows you're ready for the job.
Apply Through Our Website: Don't forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered promptly.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Support Officer. Familiarise yourself with the key tasks like managing patient referrals and handling appointment systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be dealing with patients and healthcare professionals, strong communication is essential. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to simulate the interview environment.
✨Showcase Your Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully handled busy schedules or complex administrative duties. This will demonstrate that you can thrive in a fast-paced environment like the Therapies department.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.