HR Administration Assistant in Eccles

Salary: £26,436.80

Location: 310 Broadway, Salford, M50 2UE

Contract: 12 months FTC

About the Role

If you’re someone who enjoys helping others, staying organised, and being the person people naturally turn to when they need support, you’ll feel right at home in this role. We’re looking for someone who brings positivity, care and a genuine desire to make things easier for colleagues across the business. As part of our HR administration assistant team, you’ll play a key role in keeping our HR processes running smoothly. You’ll be the friendly voice on the phone, the quick problem-solver in someone’s inbox, and the person who helps ensure every employee has a great experience when they need support. It’s a role where your attention to detail, empathy and reliability will really shine and where you’ll have the chance to grow your HR skills in a supportive, collaborative team.

Key Responsibilities

• Provide a helpful, responsive and customer-focused service to all People Services customers via phone, email and webchat.
• Carry out administrative duties relating to HR and payroll processes, including preparing HR documentation and maintaining personnel files.
• Support the wider business with general HR queries, team-specific questions, and guidance on processes, policies and best practice, escalating issues where appropriate.
• Liaise with internal and external teams to help resolve customer queries efficiently.
• Manage individual and team workflows to ensure service requests meet or exceed agreed targets.
• Provide administrative support for key HR activities such as pay and bonus reviews, performance development reviews, and the employee engagement survey.

Essential Skills & Experience

• Good verbal and written communication skills, with an excellent telephone manner.
• Strong attention to detail and the ability to identify opportunities for process or service improvement.
• Ability to follow tasks through to completion, ensuring quality and People Services standards are met.
• Well-organised, with the ability to work accurately under tight deadlines.
• Strong understanding of confidentiality and data protection.
• Accurate keyboard and data entry skills with excellent attention to detail.
• Ability to work both independently and collaboratively within a team.
• Proficient in Microsoft Office applications.

Desirable

• Experience using SAP HR or case management systems.
• An interest in pursuing a career in HR or holding an HR-related qualification.

Sodexo’s Transversal segment is a central pillar of our organisation, bringing together the core enabling functions that support every part of the business. This segment includes our HR, Finance, Communications and other specialist teams that provide the strategic guidance, governance, and expertise needed to drive operational excellence. Working within Transversal means contributing to the foundations that allow Sodexo to succeed. From shaping our people strategy and managing financial performance to strengthening internal processes and ensuring we deliver on our commitments. It’s a collaborative, high-impact environment where your work influences the success of the entire organisation.

In addition, we offer 20 Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today.

Equal Employment Opportunity

We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.