ESS6910N - Business Development Manager in Dursley

LOCATION: Dursley, Gloucestershire

HOURS: 37 hours per week Monday to Friday

START DATE: Immediate

PAY: £30,000pa - £45,000pa

To work in a fast‑paced, customer‑focused environment delivering exceptional service via phone, email, and in‑person. This role involves proactively identifying and prospecting new business opportunities across the agricultural, construction, and commercial sectors. You will manage early‑stage customer accounts, generate new sales leads, and support a range of administrative and operational tasks to ensure the sales function operates efficiently and professionally.

Responsibilities

• Proactively prospect and cold‑call potential clients to identify new business opportunities
• Manage new customer accounts for an initial 3‑month period before transitioning them to the appropriate sales representative
• Liaise closely with the existing sales team to align on lead development and handovers
• Prepare, issue, and follow up on quotes; process customer orders efficiently
• Achieve and exceed individual sales KPIs and targets
• Conduct product research to support customer needs and sales efforts
• Resolve customer queries, issues, and complaints promptly and professionally
• Conduct market and sales analysis to inform strategy and identify trends
• Actively contribute to the growth and expansion of the UK & Ireland markets

Administrative

• Maintain accurate reports and weekly call logs
• Ensure accurate processing of invoices and sales documents
• Scan, photocopy, and file sales‑related documentation
• Answer and route incoming calls and emails professionally
• Coordinate with couriers and freight forwarders to resolve logistics issues and raise claims where required
• Draft, format, and prepare documents for internal and client use
• Provide general administrative support to the sales team and assist with wider office duties as required
• Ensure all administrative records and data entries are accurate and up to date

Additional

• Represent the company at trade shows and industry events across the UK and Europe
• Attend and contribute to training sessions, internal meetings, and team workshops
• Travel regularly across the UK and Ireland for scheduled meetings and client visits
• Convert cold‑call visits into viable sales opportunities
• Support special projects or assignments, ensuring confidentiality and professionalism at all times

Experience and Skills

Work Experience

• Proven experience in a customer‑facing sales or support role, ideally in a fast‑paced environment
• Demonstrable success in cold calling and new business acquisition
• Prior experience in a Business Development or Area Sales role
• Ability to manage multiple priorities and meet tight deadlines

Knowledge and Skills

• Highly organised, self‑motivated, and capable of working independently
• Strong interpersonal and communication skills (verbal and written)
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Excellent numeracy and literacy skills
• High attention to detail and administrative accuracy
• Problem‑solving mindset with sound decision‑making abilities
• Understanding of international markets, particularly European suppliers
• Industry knowledge (agriculture, construction, commercial) is an advantage
• Previous experience in telesales, area sales, or B2B development
• Experience in international or bilingual customer service environments

What We Offer

• Dynamic and supportive team environment
• Opportunities for international travel and professional development
• Exposure to a diverse client base and expanding markets
• Competitive salary and performance‑based incentives
• Pension
• Free parking
• Staff events

Our client is seasonal so in the summer period you work 40 hours and the winter period 34 hours. The average is 37 hours per week and your pay is based on this. For further information on the role, or a general chat about other opportunities, please call Liam Edwards on 01453 832468. Alternatively, please email your CV to liam.edwards@ess-emp.co.uk.