Office Administrator - Microsoft 365 & Learning Disability Support in Durham

Office Administrator - Microsoft 365 & Learning Disability Support in Durham

Durham Full-Time 14 - 14 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Support an individual with complex needs to maintain independence and assist with work-related tasks.
  • Company: Active Care Group, a leading provider of complex care in the UK.
  • Benefits: Earn up to £14/hr, flexible hours, ongoing training, and recognition programmes.
  • Other info: Join a supportive team and enjoy a dynamic work environment with growth opportunities.
  • Why this job: Make a meaningful difference in someone's life while gaining valuable experience.
  • Qualifications: Strong IT skills, empathy, and a positive attitude towards supporting learning disabilities.

The predicted salary is between 14 - 14 £ per hour.

Join Our New Team in Durham and make a meaningful difference every day. At Active Care in the Home, part of the UK's largest provider of complex care, we are expanding our team in Durham and are looking for compassionate and reliable Support Workers who want to make a genuine difference every day.

About the Role

We are recruiting for a part-time, 1:1 daytime Support Worker position, working 23 days each week from Monday to Friday. You will be supporting a gentleman in his home who lives with his mother and their much-loved Cockapoo, helping him to maintain his independence and continue doing the things that are important to him. The client has Lowe syndrome, visual impairment, mild learning disabilities, epilepsy, and arthritis. He is an intelligent and motivated individual who is passionate about maintaining his independence and continuing his work. A key part of this role involves providing practical support to help him remain active in his job and daily life.

What You'll Be Doing

  • Provide one-to-one support to enable the client to maintain his independence in his home and continue working.
  • Assist with work-related tasks, including planning meetings, reading notes, and helping to reword documents when required.
  • Support the client with Microsoft 365 and other computer-based activities.
  • Provide some personal care support, including assistance with toileting and personal hygiene during overnight work trips.
  • Offer a supportive arm when walking due to arthritis and visual impairment.
  • Assist with coats, shoes, and preparing for outings.
  • Encourage and support access to the community, including visits to local amenities.
  • Promote choice, independence, and wellbeing in all aspects of daily life.

Working Pattern

  • 9:00am - 5:00pm Monday to Friday
  • Regular rolling rota of 23 days per week
  • Occasional overnight stays for office visits and work trips
  • No weekends or bank holidays

What We're Looking For

  • Confident using Microsoft 365 and has good IT skills.
  • Empathetic and understanding, with a positive approach to supporting people with learning disabilities.
  • Reliable, proactive, and attentive to individual needs.
  • A confident communicator who can build positive relationships naturally.
  • Comfortable supporting someone to access the community and enjoy activities such as visits to the garden centre.
  • A driver would be beneficial due to the client's location, although driving is not essential.
  • Experienced in care is preferred, but a positive attitude and willingness to learn are equally important.

What You'll Receive

  • Up to £14 per hour DOE
  • Flexible zero-hours contract
  • Ongoing training and development with expert clinical support
  • Recognition through our Active Awards Programme
  • Refer a Friend bonus of up to £1,500

Inclusive by Nature – At Active Care in the Home, we want everyone to feel welcome, valued, and supported. We encourage applications from people of all backgrounds and experiences. If you require any reasonable adjustments during the recruitment or interview process, please let us know we'll be happy to discuss how we can support you.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Office Administrator - Microsoft 365 & Learning Disability Support in Durham

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Career Choices Dewis Gyrfa Ltd.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Career Choices Dewis Gyrfa Ltd!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Career Choices Dewis Gyrfa Ltd, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Career Choices Dewis Gyrfa Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Office Administrator - Microsoft 365 & Learning Disability Support in Durham

Microsoft 365
IT Skills
Empathy
Patience
Understanding of Learning Disabilities
Communication Skills
Reliability

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Career Choices Dewis Gyrfa Ltd:Before hitting send, make sure to tailor your application specifically to Career Choices Dewis Gyrfa Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.