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- Tasks: Serve delicious coffee and seasonal drinks while ensuring great customer service.
- Company: Join Tesco Café, a leading retailer known for its supportive culture.
- Benefits: Flexible working, colleague discounts, wellbeing services, and 28 days holiday.
- Why this job: Be part of a team that makes every day better for customers.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
- Other info: Great opportunities for personal development and career growth.
The predicted salary is between 11 - 16 £ per hour.
We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Café teams. Whether it’s a quick pit-stop after the weekly shop or a long overdue catch-up with a friend, you’ll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better.
You’ll bring your skill as a Barista (or as someone who’s worked in hospitality) to the team and share your knowledge and expertise with those around you. At Tesco, no one tries harder for customers than we do. So, you’ll ensure you’re familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements.
At Tesco Café, we’re committed to providing opportunities for everyone to be at their best. With your experience, you’ll take ownership of team barista development and work closely with the Café Manager to support those looking to develop their skills. Plus, you’ll use our Click and Learn portal and other café resources to complete specific learning modules to enhance your own knowledge. It really is a place to get on.
Please note that you need to be 18 or over to apply for this role.
Responsibilities- Be familiar with menu offerings and new initiatives; regularly review stock levels and follow policies and procedures.
- Work at speed to serve a range of drinks to customers quickly and efficiently.
- Adhere to food safety and hygiene regulations to meet required standards.
- Resolve customer complaints where possible or escalate appropriately.
- Collaborate with the Café Manager to identify and support team members developing as Baristas.
- Keep up to date with communications from Tesco, including new offers, initiatives and menu changes.
- Maintain a customer-focused service mindset and support colleagues and the Café Manager as needed.
- Experience of working as a Barista, or in a hospitality environment.
- A commitment to excellent customer service.
- Confidence to coach and train others in an inclusive manner.
- Good planning and organisation skills.
- Confidence using initiative to identify opportunities to improve ways of working or adapt to different situations.
- Excellent communication skills to support colleagues and the Café Manager.
Alongside a fantastic work life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren’t limited to:
- Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
- Request flexible working from day one.
- Retirement savings plan.
- Life Assurance.
- Access to free wellbeing services with resources to support mind, body and life.
- An exclusive deals and discounts website saving money on everyday purchases, treats for the family, eating out and utility bills.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Holiday starting at 28 days (including Bank Holidays).
- Access to colleague networks providing a space for colleagues from a range of backgrounds.
About us: Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We’re the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. We also offer great job opportunities with stores, distribution centres and offices across the UK, and a vast variety of roles. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day.
Cafe Barista in Dudley employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Barista in Dudley
✨Tip Number 1
Get to know the café scene! Spend some time in local cafés, observe how they operate, and chat with baristas. This will give you insights into what makes a great café experience and help you stand out during interviews.
✨Tip Number 2
Practice your coffee-making skills at home or volunteer at events. The more you can demonstrate your passion for quality drinks and customer service, the better your chances of impressing potential employers!
✨Tip Number 3
Network like a pro! Connect with other baristas and hospitality professionals on social media or at local events. They might have insider tips on job openings or even refer you to their café if they know you're keen.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cafe Barista in Dudley
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you love being a Barista! Share your enthusiasm for quality food and drink, and how you enjoy making customers' days better with a great cup of coffee.
Highlight Your Customer Service Skills: We want to see that you’re all about excellent customer service. Mention any previous experience where you’ve gone the extra mile for customers, and how you handle complaints or tricky situations with a smile.
Be Familiar with Our Menu: Take some time to research our menu offerings and any new initiatives we have. Showing that you’re knowledgeable about what we serve will impress us and demonstrate your commitment to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Tesco Café team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with Tesco Café's menu offerings and any new initiatives. This shows your enthusiasm for the role and helps you answer questions about how you would serve customers or suggest drinks.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved complaints or went above and beyond for a customer. This will demonstrate your commitment to making every customer's experience enjoyable.
✨Be Ready to Discuss Team Development
Since the role involves supporting team members in their development, think about how you can contribute to this. Be prepared to discuss your experience in coaching or training others, and how you would approach helping colleagues improve their barista skills.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and confident communication. You might be asked how you would handle a busy café environment, so think about how you can convey information quickly and efficiently while maintaining a friendly attitude.
