Apprentice Service Administrator in Dudley

Full Time, Monday-Friday. Office Based 8/8.30am–4.30/5pm.

Location: Stourbridge

Apprenticeship: Level 3 Recruiter Development Programme

We are a specialist education recruitment agency supplying high-quality, temporary staff into schools. We’re now looking for a Service Administrator to support our recruitment team in Stourbridge. This is an ideal opportunity for someone driven, thrives in a fast-paced environment and would like to build a career in recruitment. You will receive full training, colleague support and work towards a recruitment qualification.

Job Overview

As a Service Administrator, you will play a vital role in supporting our recruitment, ensuring our candidate registrations are in line with regulation and standards of the education industry. You will gain first-hand experience in recruitment and compliance within the education sector and will be supported through structured training, practical on-the-job learning and mentoring from professionals with over 15 years of experience. You will be responsible for managing recruitment compliance procedures, assisting the sales team with talent sourcing, conducting interviews and engaging with our candidate database. You will maintain open communication with your Education Consultant to ensure a smooth and compliant candidate experience throughout the registration process. You will be enrolled onto Level 3 Recruiter Development Programme, a 12–18-month apprenticeship. Following successful completion of your apprenticeship you will have the opportunity to be offered a permanent position and will then have access to the Operam career development path.

Key Responsibilities

• Check and record candidate documents to meet compliance standards.
• Track candidate registrations and update their progress.
• Support communication between candidates and the team.
• Find new candidates and register them through calls and events.
• Help with CV preparation, timesheets and keep the candidate database organised.

What We’re Looking For

• Recruitment experience not needed, just willingness to learn and develop.
• Strong communication skills, both written and verbal.
• High level of attention to detail and organisation.
• Confidence working with IT systems (including Microsoft Office).
• Willingness to take responsibility and work collaboratively.
• Professionalism and a proactive approach to learning.
• Interest in recruitment and a desire to build a career in the sector.

What You’ll Gain

• Nationally recognised qualification through the Level 3 Business Development Programme.
• Reduced hours during school holidays, supporting work-life balance.
• Up to 34 days holidays plus bank holidays.
• Extra day off on your birthday.
• Perks and Discounts App.
• Enhanced sick pay.
• Pledge / paid volunteer days.
• Employee Assistant Programme, 24/7 wellbeing support.
• Training and development opportunities via career pathways.
• Eye care scheme.
• Cycle to work scheme.
• Life Assurance Scheme.

Ready to take your career to the next level while making a meaningful difference? Become part of a team that transforms education every day. We look forward to receiving your application.

As a proud member of Inclusive Employers, we are committed to creating a diverse, welcoming and equitable workplace. We believe in a fair and transparent recruitment process, where every candidate is assessed solely on their skills, experience and potential. If you require any reasonable adjustments during the application process or at any stage of the interview, please let us know. We are committed to making the necessary accommodations to support you fully.

Please note that all successful candidates will be required to provide proof of their right to work in the UK before commencing employment.