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- Tasks: Assist with prescriptions, patient care, and stock management in a friendly environment.
- Company: Join a supportive healthcare team dedicated to patient well-being.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in patients' lives while developing essential skills in healthcare.
- Qualifications: No prior experience needed; just a passion for helping others and teamwork.
- Other info: Dynamic role with potential for career advancement in the healthcare sector.
The predicted salary is between 20000 - 30000 £ per year.
Handing out prescriptions. Carry out detailed checks in line with practice procedures. Retrieve prepared prescriptions from system. Ensure FP10 prescription forms are accurately completed. Process payments in line with up-to-date fees.
Processing prescription requests. Assist with the processing of prescription requests made via phone, paper or online.
Patient Care & Communication
- Offer a friendly, professional, and confidential service to all patients.
- Respond to medication-related queries from patients, carers, and external healthcare providers, referring clinical queries to appropriate staff when required.
- Support vulnerable or elderly patients with clear explanations and additional assistance to promote safe and effective medicine use.
- Book, cancel and amend patient appointments as appropriate, particularly where medication reviews etc are required.
Stock Control & Ordering
- Assist with ordering, receiving, and storing medications, ensuring stock rotation and minimising waste.
- Monitor stock levels and expiry dates and restock shelves and dispensary storage areas as required.
- Support with the management of controlled drugs in accordance with legal and practice-specific procedures.
- Ensure all refrigerated medications are stored correctly and temperature logs are maintained accurately.
Record Keeping & Documentation
- Maintain accurate and up-to-date records within EMIS Web, including dispensing information, batch numbers, expiry dates, and any relevant patient notes.
- Complete documentation for NHS claims, dispensary checks, and financial reconciliation relating to dispensed items.
- Ensure all paperwork and digital records meet regulatory and practice standards.
Regulatory Compliance & Dispensary Standards
- Comply with all Medicine and local practice regulations.
- Support in regular dispensary audits and stock checks.
- Follow all Standard Operating Procedures and contribute to updates or improvements when identified.
- Uphold a high standard of cleanliness, organisation, and infection prevention within the dispensary area.
Teamwork & Professional Development
- Collaborate closely with GPs, nurses, pharmacists, reception staff, and the wider clinical team to support seamless patient care.
- Participate in team meetings, training sessions, and ongoing professional development activities.
- Assist with the induction and support of new dispensary staff when required.
- Maintain patient confidentiality at all times in accordance with GDPR and practice policies.
This job description is not exhaustive, and additional reasonable duties may be required in line with the needs of the practice and at the request of management.
Dispensary Support Assistant employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensary Support Assistant
✨Tip Number 1
Get to know the dispensary inside out! Familiarise yourself with the common medications and procedures. This way, when you chat with potential employers, you can show off your knowledge and passion for patient care.
✨Tip Number 2
Practice makes perfect! Role-play common interview scenarios with a friend or family member. This will help you feel more confident when discussing how you’d handle patient queries or manage stock control.
✨Tip Number 3
Network like a pro! Connect with professionals in the field through social media or local events. You never know who might have a lead on a dispensary support role that’s just right for you.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team and making a difference in patient care.
We think you need these skills to ace Dispensary Support Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Dispensary Support Assistant role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your points are easy to understand. This will help us see your qualifications without any confusion.
Show Your Passion for Patient Care: In your application, let us know why you’re passionate about providing excellent patient care. Share any experiences that demonstrate your commitment to helping others, as this is a key part of the Dispensary Support Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Role
Familiarise yourself with the specific duties of a Dispensary Support Assistant. Understand the importance of handling prescriptions accurately and how to assist patients effectively. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Practice Patient Communication
Since you'll be interacting with patients regularly, practice how to communicate clearly and professionally. Role-play common scenarios, like answering medication-related queries or explaining processes. This will prepare you to provide excellent patient care during the interview.
✨Showcase Teamwork Skills
Highlight your ability to work collaboratively with healthcare professionals. Think of examples where you've successfully worked in a team, especially in a healthcare setting. This will show that you can contribute positively to the dispensary environment.
✨Prepare for Compliance Questions
Be ready to discuss your understanding of regulatory compliance and dispensary standards. Brush up on relevant regulations and think about how you would ensure adherence to them in your daily tasks. This will demonstrate your commitment to maintaining high standards in the dispensary.
