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- Tasks: Support digital education and help others maximise their tech skills.
- Company: Liverpool John Moores University, a unique institution with a global presence.
- Benefits: Generous leave, pension scheme, development support, and family-friendly policies.
- Other info: Exciting opportunity to grow your expertise and contribute to LJMU's vision.
- Why this job: Join a forward-thinking team and make a real impact in digital education.
- Qualifications: Experience in digital learning or IT support, with a passion for helping others.
The predicted salary is between 28800 - 43200 £ per year.
Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.
Are you passionate about digital education and helping others get the most from technology? Liverpool John Moores University is looking for an enthusiastic Digital Education Support Officer to join our Teaching and Learning Academy. Joining a collaborative and forward-thinking team, you'll support the day-to-day delivery of our learning technology services from frontline helpdesk support to system maintenance and staff training.
You'll have real opportunity to contribute ideas and grow your expertise as digital education continues to evolve. You'll bring relevant experience in digital learning or IT support, ideally within education, and a genuine commitment to helping people get the best from technology. You will need to be comfortable troubleshooting a helpdesk query and contributing to a team discussion about new tools as well as curious, adaptable, and keen to keep developing.
In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies. This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you. LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.
Digital Education Support Officer employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Education Support Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LJMU on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the latest trends in digital education. Show us that you're not just passionate but also knowledgeable about how technology is shaping learning today.
✨Tip Number 3
Practice your troubleshooting skills! We want to see how you handle real-life scenarios. Set up mock helpdesk situations with friends or family to get comfortable with problem-solving on the spot.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at LJMU.
We think you need these skills to ace Digital Education Support Officer
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for digital education! In your application, share specific examples of how you've helped others with technology. This will show that you genuinely care about making a difference.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in digital learning or IT support. We want to see how your skills align with the role of Digital Education Support Officer at LJMU.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Tech
Make sure you brush up on the latest digital education tools and technologies. Familiarise yourself with the platforms LJMU uses, as well as any emerging trends in digital learning. This will show your passion for the role and your commitment to helping others get the most from technology.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully supported digital learning or IT initiatives. Highlight your troubleshooting skills and how you've contributed to team discussions about new tools. This will demonstrate your relevant experience and ability to adapt in a collaborative environment.
✨Emphasise Your Commitment to Community
LJMU values its connection to the Liverpool community, so be ready to discuss how you can contribute to this mission. Share your thoughts on how digital education can improve lives and support communities, showing that you align with their vision of being an inclusive civic university.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the future of digital education at LJMU, or how the Teaching and Learning Academy plans to evolve. This not only shows your interest in the role but also your eagerness to be part of their forward-thinking team.