At a Glance
- Tasks: Provide top-notch reception service and support clinical staff with administrative tasks.
- Company: Join a caring healthcare practice focused on patient well-being.
- Benefits: Competitive pay, supportive team environment, and opportunities for professional growth.
- Other info: Dynamic role with a chance to learn and grow in a healthcare setting.
- Why this job: Make a difference in patients' lives while developing valuable skills in healthcare.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- General reception duties
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general queries, explain procedures and make new and follow up appointments.
- Scanning of patient related documentation and attaching scanned documents to patients' healthcare records.
- Accept test samples from patients and deal with accordingly.
- Support all clinical staff with general administrative tasks as requested.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure administrative procedures are completed.
- Receiving and making telephone calls as required.
- Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery, including relay of GP advice and test results to patients.
- Liaison with external organisations as required.
- Input data into the patients' healthcare records as necessary.
- Maintain a clean and tidy working area at all times.
- Maintain adequate stationery stocks within the reception office and consulting rooms.
- Retrieve and re-file records as required; ensure correspondence, reports, results etc. are filed or scanned promptly and in the correct file.
- Use e-mail and onward correspondence as required and record and action all incoming faxes.
- Process requests for information, i.e. SAR and patient online access under the guidance of the team leader.
- Premises
- Complete opening procedures at the start of the day when first to arrive and make all necessary preparations to receive patients.
- Complete closing procedures at the end of the day ensuring all confidential information is stored away securely and internal lights are off.
- Partake in audit as directed by the audit lead.
- Support administrative and prescribing staff, providing cover during staff absences.
- Support QOF administration team with contacting and inviting relevant patients to the surgery for reviews and procedures.
Senior Receptionist/care Navigator in Darwen employer: Career Choices Dewis Gyrfa Ltd
As a Senior Receptionist/Care Navigator, you will thrive in a supportive and dynamic work environment that prioritises patient care and employee well-being. Our practice fosters a collaborative culture where your contributions are valued, offering ample opportunities for professional growth and development. Located in a vibrant community, we provide a fulfilling career path with competitive benefits and a commitment to maintaining a positive work-life balance.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist/care Navigator in Darwen
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Career Choices Dewis Gyrfa Ltd for the Senior Receptionist/care Navigator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Senior Receptionist/care Navigator in Darwen
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Career Choices Dewis Gyrfa Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Career Choices Dewis Gyrfa Ltd, and how you can make a difference!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Career Choices Dewis Gyrfa Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Career Choices Dewis Gyrfa Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Career Choices Dewis Gyrfa Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
