At a Glance
- Tasks: Assist the public with inquiries and handle urgent calls in a dynamic police environment.
- Company: Dyfed Powys Police, committed to serving and representing diverse communities.
- Benefits: Competitive salary, flexible working, generous holiday, and wellness support.
- Other info: Join a supportive team with excellent career development opportunities.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25950 - 27204 £ per year.
Mae cyfle cyffrous wedi codi i ymuno â ni fel Cymorth Ymholiadau’r Cyhoedd yn Ammanford Police Station.
Beth fyddwch chi’n ei wneud?
- Ymdrin ag ymholiadau gan aelodau o’r cyhoedd a swyddogion/staff yr heddlu, wyneb yn wyneb.
- Ateb a gweithredu galwadau difrys (101) mewn modd amserol ar yr adegau hynny pan mae galw mawr.
- Rhoi cyngor ac arweiniad i gwsmeriaid, gan gyfeirio at asiantaethau eraill ar gyfer materion nad ydynt yn ymwneud â’r heddlu lle bo’n berthnasol.
Os ydych chi’n credu bod gennych chi’r sgiliau a’r angerdd ar gyfer y swydd hon, cliciwch y ddolen isod i weld y proffil swydd. Os ydych chi’n credu mai hon yw’r swydd i chi, cwblhewch ffurflen gais, gan roi tystiolaeth yn erbyn y cymwysterau gofynnol (sydd ar dudalen olaf y proffil swydd fel arfer). Cyfeiriwch hefyd at y canllawiau ar gyfer ymgeiswyr a atodir isod, sy’n rhoi mwy o fanylion ynglŷn â sut i gwblhau’ch cais.
Beth allwch chi ddisgwyl?
- Bydd gan bob dechreuwr newydd gyfaill/mentor i’ch cefnogi pan fyddwch chi’n ymuno.
- 24 diwrnod o wyliau blynyddol (sy’n codi i 29 diwrnod ar ôl 5 mlynedd o wasanaeth) ynghyd ag 8 gŵyl gyhoeddus.
- 24 diwrnod ychwanegol o oriau hyblyg (gan ddibynnu ar y swydd).
- Mynediad at gampfeydd a dosbarthiadau ffitrwydd yn y gweithle.
- Gweithio hybrid/ystwyth (gan ddibynnu ar y swydd).
- Gostyngiadau gan sawl adwerthwr drwy’r Cynllun Golau Glas.
- Cynllun Beicio i’r Gwaith.
- Cefnogaeth gan ein Canolfan Iechyd a Lles, gan gynnwys Swyddogion Lles, Cwnsela a Ffisiotherapi.
- Cynllun pensiwn.
- Rhwydweithiau Cymorth Staff.
- Cyfleoedd gweithio hyblyg.
- Hawliau cyfnod mamolaeth/tadolaeth/mabwysiadu hael.
- Darpariaethau tâl salwch.
Mae pob ymgeisydd yn ddarostyngedig i wiriadau meddygol a fetio.
Amrywiaeth a’r Gymraeg
Mae Heddlu Dyfed-Powys yn gyflogwr cynhwysol sy’n anelu i gael gweithlu sy’n cynrychioli’r cymunedau mae’n eu plismona a’u gwasanaethu. Credwn y byddwn yn elwa o’r amrywiaeth o feddyliau, ymagweddau a sgiliau y gall amrywiaeth gyflwyno, sy’n medru’n helpu i gyflwyno gwell gwasanaeth plismona. Yr ydym yn parhau i weithio tuag at greu diwylliant diogel, agored sy’n foesegol ac yn cynnwys pawb. Mae gennym amrediad o grwpiau a rhwydweithiau staff i roi cyngor a chymorth penodol, a’n nod yw recriwtio pobl dalentog ag amrywiaeth eang o sgiliau a phrofiadau. Yr ydym yn croesawu ceisiadau o bob cefndir a chymuned, ni waeth am oed, rhyw, ethnigrwydd, cyfeiriadedd rhywiol, hunaniaeth rhywedd neu fynegiant rhywedd, anabledd, statws cymdeithasol neu gredoau crefyddol.
Cliciwch fan hyn i weld pa un ai a ydych chi’n gymwys ar gyfer Gweithredu Cadarnhaol ai peidio. Yr ydym wedi ymrwymo i fod yn sefydliad dwyieithog ac ni fydd unrhyw gais a gyflwynir yn Gymraeg yn cael ei drin yn llai ffafriol na gais a gyflwynir yn Saesneg.
Pwynt gwybodaeth: Os oes angen rhagor o wybodaeth am y swydd hon arnoch, peidiwch ag oedi i gysylltu: recruitment@dyfed-powys.police.uk. Neu ymunwch â’n digwyddiad recriwtio galw heibio wythnosol ar ddydd Mercher o 11y.b. – 11:30y.b.
Cymorth Ymholiadau’r Cyhoedd employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cymorth Ymholiadau’r Cyhoedd
✨Tip Number 1
Get to know the role and the team! Research Heddlu Dyfed Powys and understand their values. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public, it's crucial to demonstrate your ability to handle inquiries effectively. Role-play common scenarios with friends or family to build confidence.
✨Tip Number 3
Network like a pro! Attend recruitment events or reach out to current employees on LinkedIn. Building connections can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the resources you need to prepare for the interview process right there.
We think you need these skills to ace Cymorth Ymholiadau’r Cyhoedd
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. This will help you understand what we're looking for and how you can tailor your application to highlight your relevant skills and experiences.
Showcase Your Skills: When filling out your application, don’t just list your qualifications. We want to see how your skills match the requirements of the role. Use specific examples from your past experiences to demonstrate how you meet the criteria.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and overly complex language. We appreciate straightforward communication, so make sure your answers are easy to read and understand.
Apply Through Our Website: Make sure to submit your application through our official website. This ensures that your application is received directly by us and helps streamline the process. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Cymorth Ymholiadau’r Cyhoedd. Familiarise yourself with handling public inquiries and emergency calls. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Welsh
Since the job requires a level 1 proficiency in Welsh, brush up on your language skills. Practice common phrases and responses that might come up during the interview. This will not only demonstrate your commitment but also your ability to communicate effectively with the community.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully dealt with customer inquiries or resolved issues. Highlight your ability to remain calm under pressure, especially when answering emergency calls. This will illustrate your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.