At a Glance
- Tasks: Support the General Manager in managing a historic house for events and self-catering holidays.
- Company: Join Treowen CIO, a charity dedicated to preserving a beloved Grade One listed manor house.
- Benefits: Enjoy 28 days holiday, flexible hours, and a chance to work in a beautiful setting.
- Other info: Physical fitness is essential; own transport required due to location.
- Why this job: Be part of a passionate team enhancing visitor experiences in a stunning Welsh countryside location.
- Qualifications: Organised, self-motivated, with good communication skills and a willingness to learn.
The predicted salary is between 30000 - 32833 £ per year.
Treowen CIO is seeking a practical and proactive individual to help manage the day-to-day running of a large historic house used for self‑catering holidays and events. You will help provide a welcoming visitor experience and ensure the house is comfortable, well maintained and ready for use. Our focus is on the long term stewardship of Treowen, and we are looking for someone passionate to join our team. Treowen is a much‑loved Grade One listed manor house situated in the Welsh countryside outside Monmouth. It has been a popular self‑catering holiday and events venue for 32 years, hosting families who return year after year as well as hosting the annual Wye Valley Chamber Music Festival and Key of Dreams immersive theatre performances.
This is an exciting time to join our small team of staff as management of Treowen estate has just been taken over by a new charity called Treowen CIO, which aims to preserve and enhance the house’s unique character and history, and to make this accessible to the public. This new role will support the General Manager with the day‑to‑day running of property for venue hire and lettings.
Salary and Working Pattern
- Salary: £26,500 pro rata.
- Hours/working pattern: 17.5 hours of employment per week. While there will be some flexibility over working days, changeover days between bookings are the busiest element of running Treowen; these usually take place on Friday or Monday. Change‑over days will be core working days and will be notified well in advance. There will sometimes be the need for weekend/evening work, depending on bookings and public opening days. You will mainly work on site at Treowen, with onsite office space, with option for some homework (IT provided).
Benefits
- 28 days holiday a year, including the usual public holidays, pro rata.
- Eligible to enroll in the NEST pension scheme.
What you’ll be doing
- You’ll support the General Manager with the preparation of Treowen before and after visitors’ stays. This will include cleaning the house, making beds and checking that rooms are fully set and equipped, to ensure our visitors have the best experience of Treowen.
- You’ll support the General Manager with the running of the venue hire, including answering enquiries, greeting visitors and introducing them to the property. The role will include taking the lead on managing some bookings and changeovers.
- Tasks will include:
- Cleaning the house for hire, including bathrooms, kitchen, bedrooms and communal spaces.
- Making beds, dusting, mopping, vacuuming, sanitising and restocking supplies.
- Customer service for visitor arrivals; meeting and greeting guests, preparing Welcome Packs, answering questions about the house.
- Opening the house for public open days; greeting visitors, introducing them to the house, providing guided tours.
- Managing the booking process, including answering customer enquiries via email, updating Treowen’s booking system, and working with event hirers.
- Carrying out safety checks according to appropriate CIO policies.
- Other tasks relating to the running of Treowen estate as agreed with the General Manager.
What we are looking for
- Well‑organised and self‑motivated, able to work to a deadline.
- Good communication skills, providing customer service and welcome, showing the building to guests and visitors, and giving clear instructions to other members of the cleaning team.
- Adept at troubleshooting and thinking on your feet, enjoying the opportunity and challenge of helping develop the visitor experience at Treowen.
- Maintain accurate records and have a willingness to learn basic IT (emails, word processor).
- Treowen is a Grade 1 listed property with many floors and stairs; physical fitness will be essential.
- Given the location of the property, candidates will need their own transportation.
- Hospitality or event experience is desirable, but relevant training will be given.
Application
Please submit a letter of application and your CV to harriettreowen2.onmicrosoft.com. Closing date: Friday 26 June 2026, 5 pm.
Facilities and Events Coordinator in Cwmbran employer: Career Choices Dewis Gyrfa Ltd
Treowen CIO offers a unique opportunity to work in a historic Grade One listed manor house, where you can contribute to preserving its character while providing exceptional visitor experiences. With a focus on employee well-being, the role includes generous holiday allowances and the chance to be part of a passionate team dedicated to enhancing Treowen's legacy. Located in the picturesque Welsh countryside, this position not only allows for personal growth but also offers a rewarding environment where your efforts directly impact the community and visitors alike.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities and Events Coordinator in Cwmbran
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We think you need these skills to ace Facilities and Events Coordinator in Cwmbran
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