At a Glance
- Tasks: Be the friendly face of The Open, ensuring guests have an unforgettable experience.
- Company: Join G4S Events, a leader in providing security and safety at prestigious events.
- Benefits: Enjoy competitive pay, perks, training, and opportunities for career growth.
- Other info: Flexible work options with chances to grow within the wider G4S business.
- Why this job: Perfect for event lovers wanting to make a positive impact while having fun.
- Qualifications: Previous customer service experience and excellent communication skills are a must.
The predicted salary is between 13 - 13 € per hour.
Pay: £13.45 per hour
The 154th Open (also known as the 2026 Open Championship or British Open) will be held from July 12–19, 2026, at Royal Birkdale Golf Club in Southport, England. G4S Events is proud to provide the security and safety of its visitors to this prestigious event. If you are enthusiastic, personable and an excellent communicator, with a passion for delivering the best possible guest experience, then this is the role for you!
As part of the G4S Events Customer Service Team, you will play your part in delivering a memorable experience for guests attending The Open. You will greet guests and be the fun, helpful, and friendly face representing the G4S Events Team. From the moment our guests arrive, to when they leave, we want to make a positive impression and deliver the best event experience for them.
Requirements:
- Have previous customer service experience, ideally within the Events Industry
- Be passionate about events
- Have exceptional communication skills
- Take pride in your appearance and be well presented at all times
- Be available to work during the evening and at weekends
- Be confident in your ability and act in a professional manner at all times
- Act as an ambassador for G4S and our customer
Benefits:
- Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
- Access to GP services, mental health support, healthy lifestyle plans and financial guidance
- Accrued Holiday pay
- Company Pension
- Training and Progression Opportunities
- Free travel to qualifying events outside of the region
- Option to work on other accounts/venues to increase earning capacity
Being part of G4S also allows you the option to work at many venues and events throughout the UK. There are also opportunities within the wider G4S business to work full time on other contracts or continue to choose events that work around you. Applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential; however, you must be willing to go through the funded training once on board. For those looking to create a career in events, this role could be the start of something big. Join our events team and see where it could take you. With opportunities at some of the world's most famous venues and events the opportunity to create a career is real.
Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820) employer: Career Choices Dewis Gyrfa Ltd
G4S Events is an exceptional employer, offering a vibrant work culture where customer service representatives can thrive while contributing to the prestigious 154th Open at Royal Birkdale. With competitive pay, extensive employee benefits, and opportunities for training and progression, G4S fosters an environment that encourages personal growth and career development in the events industry. Join us to be part of a dynamic team dedicated to delivering unforgettable experiences for guests, all while enjoying the flexibility to work at various exciting venues across the UK.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820)
✨Tip Number 1
Get to know the event! Research The Open and G4S Events so you can chat confidently about them during interviews. Show your enthusiasm for the role and the event itself – it’ll make you stand out!
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering a great guest experience, try role-playing with friends or family. This will help you feel more comfortable and ready to impress when you meet potential employers.
✨Tip Number 3
Dress to impress! First impressions matter, especially in customer service. Make sure you look smart and professional when you go for interviews or networking events. It shows you take the role seriously and are ready to represent G4S.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities at G4S Events, and applying directly means you’ll be first in line for the best roles. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for events shine through! We want to see that you're excited about the role and ready to deliver an unforgettable experience for our guests.
Highlight Relevant Experience:Make sure to mention any previous customer service experience, especially in the events industry. We love seeing how your background can contribute to making The Open a fantastic event for everyone!
Be Personable and Professional:Your written application should reflect your personality. Use a friendly tone while maintaining professionalism. Remember, we’re looking for someone who can be the fun, helpful face of our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting opportunity at The Open.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you research The Open and G4S Events. Understand their values and what they aim to deliver at the event. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Communication Skills
As a Customer Service Representative, communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable expressing yourself in a friendly and engaging manner.
✨Dress to Impress
First impressions matter! Dress smartly and presentably for your interview. This not only shows that you take the opportunity seriously but also reflects the professional image G4S wants to portray at events.
✨Be Ready to Share Your Passion
Prepare to discuss why you love events and customer service. Share any relevant experiences that highlight your enthusiasm and ability to create memorable guest experiences. This will help you stand out as a candidate who truly cares about the role.
