At a Glance
- Tasks: Assist customers, manage stock, operate tills, and handle complaints.
- Company: Join a friendly convenience store in Wincanton with a supportive team.
- Benefits: Flexible hours, comprehensive training, and opportunities for career progression.
- Other info: Dynamic environment with potential for extra hours during busy periods.
- Why this job: Perfect for those who love helping others and want to grow their skills.
- Qualifications: Passion for customer service and ability to work in a team.
The predicted salary is between 10 - 12 € per hour.
Position: Customer Service Assistant – two positions available at our Wincanton convenience store.
Location: 1 Dykes Way, Wincanton, BA9 9FQ
Working Hours: 10 hours per week, various hours. Shift patterns are non-contractual and may change. Availability to work additional hours during busy and peak trading periods, as well as staff absence or holiday cover, is required.
Responsibilities:
- Stock replenishment
- Till operation
- Merchandising
- Bakery duties
- Complaint handling
Requirements:
- Manual handling is an essential part of the job.
- Flexibility with working hours and days, including willingness to work extra hours when required.
- Passion for customer service, strong teamwork, flexibility, and adaptability.
Training & Career Opportunities:
A comprehensive training programme is provided to develop colleague potential, with various trainee schemes available for those wishing to progress within the Society.
Customer Service Assistants employer: Career Choices Dewis Gyrfa Ltd
Join our Wincanton convenience store as a Customer Service Assistant, where we prioritise a supportive work culture that values teamwork and flexibility. With comprehensive training programmes and opportunities for career progression, we empower our employees to grow and thrive in a dynamic retail environment. Enjoy the benefits of working in a community-focused location that fosters a passion for customer service and offers a rewarding experience.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistants
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the convenience store and its values. This will help you show your passion for customer service and how you fit into their team.
✨Tip Number 2
Practice makes perfect! Think about common customer service scenarios and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to complaint handling or till operation.
✨Tip Number 3
Be flexible! Since the job requires adaptability with hours and duties, be ready to discuss your availability during the interview. Showing that you're willing to step up during busy times can really impress the hiring team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Customer Service Assistants
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love helping customers. Share any experiences that highlight your passion and how you’ve gone the extra mile to ensure customer satisfaction.
Be Flexible and Adaptable:Since the role requires flexibility with hours, mention your availability clearly. If you can work extra hours during busy times or cover for colleagues, make sure to highlight that in your application.
Highlight Teamwork Skills:We value strong teamwork, so don’t forget to include examples of how you’ve worked well with others in previous roles. This could be through group projects, team sports, or any collaborative efforts.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled different situations, especially complaints. This will show your passion for customer service and your ability to adapt.
✨Flexibility is Key
Since the role requires flexibility with hours, be prepared to discuss your availability openly. Highlight any past experiences where you had to adjust your schedule or take on extra shifts, as this will demonstrate your commitment.
✨Showcase Teamwork Skills
Customer service is all about working well with others. Think of examples where you successfully collaborated with a team. This could be during busy periods or when handling a challenging situation together.
✨Prepare Questions About Training Opportunities
Express your interest in the comprehensive training programme. Prepare thoughtful questions about the trainee schemes available, as this shows your eagerness to grow within the company and develop your skills further.
