At a Glance
- Tasks: Welcome customers, handle sales calls, and manage daily operations.
- Company: Expanding company with locations across the UK, based in Cheltenham.
- Benefits: Competitive salary, 28 days holiday, private medical insurance, and pension scheme.
- Other info: Full training provided, flexible working days, and free on-site parking.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in customer service, excellent phone skills, and IT literacy.
The predicted salary is between 28000 - 30000 £ per year.
Our client based in Cheltenham have an exciting new opportunity for a Customer Sales Administrator to join their successful and expanding company, with locations all over the UK, on a permanent basis. This role will involve greeting customers, handling sales calls, and managing day-to-day operations. You’ll also support the wider business by converting enquiries into bookings over the phone and by email for the other 16 locations. Full training and ongoing development will be provided. They are looking for someone who can communicate professionally, use CRM systems effectively, and take pride in making the site a success.
Responsibilities
- Acting as the welcoming face and voice of store as well as supporting the wider business
- Responding to customer enquiries in person, over the phone, and via email
- Guiding customers through the full sales process, from enquiry to reservation to completed order
- Converting leads into bookings and promoting add-on services
- Managing bookings, payments, and customer records through the CRM system
- Keeping the site secure, clean, and well-presented at all times
- Ensuring compliance with health and safety plus site security procedures
Candidate Attributes
- Experience in a customer-facing sales or service role
- Excellent phone etiquette and the confidence to sell in person and over the phone
- IT literacy, especially in using CRM systems
- A proactive self-starter
- Strong organisational skills and attention to detail
- Full UK driving licence required
Salary – £28-30k depending on experience
Benefits
- 28 days’ holiday (including bank holidays)
- Private medical insurance
- Company pension scheme
- Free on-site parking
Hours Every Saturday and Sunday, plus three days in the week (40 hours per week). Flexibility on which midweek days you work. Sundays (only) can be worked from home.
Customer Sales Administrator employer: Career Choices Dewis Gyrfa Ltd
Join a thriving company in Cheltenham as a Customer Sales Administrator, where you will be part of a supportive and dynamic team dedicated to delivering exceptional customer service. With comprehensive training, generous benefits including private medical insurance and a company pension scheme, and opportunities for professional growth, this role offers a rewarding career path in a friendly work environment. Enjoy the flexibility of working from home on Sundays and the convenience of free on-site parking, making it an ideal place for those seeking a fulfilling and balanced work life.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling sales calls, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your CRM skills! If you’ve used any CRM systems before, be ready to discuss your experience. If not, consider familiarising yourself with popular ones like Salesforce or HubSpot to impress during your chats.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Sales Administrator
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer-facing roles. We want to see how you've successfully handled enquiries and turned them into sales, so share those stories!
Be Professional and Personable:Since you'll be the welcoming face and voice of our client, it's important to convey your ability to communicate professionally. Use a friendly tone in your application to reflect this quality.
Demonstrate Your IT Savvy:Mention your experience with CRM systems and any relevant IT skills. We’re looking for someone who can manage bookings and customer records efficiently, so show us you’ve got the tech know-how!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Sales Administrator role. Familiarise yourself with the responsibilities like handling sales calls and managing bookings. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your phone etiquette and in-person communication. Prepare examples of how you've successfully handled customer enquiries in the past, as this will showcase your ability to connect with customers effectively.
✨Get Comfortable with CRM Systems
Brush up on your IT skills, especially with CRM systems. If you have experience using any specific software, be ready to discuss it. If not, consider doing a bit of research on common CRM tools to show your willingness to learn and adapt.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills, so think of examples where you've managed multiple tasks or projects efficiently. Highlight your attention to detail and how you ensure everything runs smoothly, as this will resonate well with what they’re looking for.
