At a Glance
- Tasks: Process customer orders and provide quotations while liaising with key clients.
- Company: Join a dynamic team in Ashton Under Lyne with a focus on customer service.
- Benefits: Earn £26k-£28k, enjoy flexi-time, and access great career development opportunities.
- Other info: Proactive attitude and eagerness to learn will help you thrive here.
- Why this job: Be part of a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in customer-facing roles are essential.
The predicted salary is between 26000 - 28000 £ per year.
Based in Ashton Under Lyne, we are looking for a customer focused person to join our Quotations Estimates Team. This role is based around processing customer orders, quotations, liaising with REPs & customer support, and providing quotations & estimates for potential work. Liaising with key clients like Tesco, Dixons, and M&S to take their orders for building works & installations, and providing support throughout the process. Paying a salary of £26k - £28k, depending on experience + many benefits & real career opportunities. Working Monday to Thursday 8.30-5pm and 4.30 on Friday (also offer FLEXI Time). It is essential that applicants have experience of dealing directly with customers working in a fast paced environment.
Responsibilities:
- Assist with producing quotations using MS Excel.
- Manage own workload and plan tasks whilst being flexible.
- Support the team by providing customer support and liaising with key clients.
- Maintain records and provide timely updates on quotations and estimates.
- Display a proactive ‘can do’ attitude towards problem solving.
Attributes / Qualifications:
- Strong communication skills.
- Experience dealing directly with customers in a fast paced environment.
- Proactive attitude and eagerness to learn.
- Proficiency with MS Office.
- Willingness to learn SAP (on the job training will be provided).
- Desire to develop a career path within the organization.
This company offers great career development opportunities.
Customer Order Advisor employer: Career Choices Dewis Gyrfa Ltd
Join our dynamic team in Ashton Under Lyne as a Customer Order Advisor, where we prioritise customer satisfaction and foster a supportive work culture. With a competitive salary of £26k - £28k, flexible working hours, and ample opportunities for career growth, we are committed to your professional development while you engage with key clients like Tesco and M&S. Experience a proactive environment that values your contributions and encourages continuous learning.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Advisor
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about liaising with clients and providing support, make sure you can clearly articulate your thoughts and ideas. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be proactive during the interview! Prepare questions that show your eagerness to learn and grow within the company. Ask about their approach to customer service and how they handle challenges—this shows you're ready to jump in and contribute.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can set you apart from other candidates. Plus, it shows your commitment to the role and the company.
We think you need these skills to ace Customer Order Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills, especially with MS Excel. We want to see how you can bring your unique flair to our Quotations Estimates Team!
Show Off Your Communication Skills:Since this role involves liaising with key clients like Tesco and M&S, it’s crucial to demonstrate your strong communication skills. Use examples in your application that showcase how you've effectively interacted with customers in the past.
Be Proactive in Your Cover Letter:In your cover letter, let us know about your proactive attitude and eagerness to learn. Share a quick story about a time you solved a problem or took the initiative in a fast-paced environment – we love that kind of energy!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about your past experiences dealing with customers in fast-paced environments and be ready to share specific examples of how you handled challenges or provided excellent service.
✨Excel Skills Are Key
Since you'll be producing quotations using MS Excel, it’s a good idea to familiarise yourself with common functions and features. Consider preparing a few examples of how you've used Excel in previous roles, as this will show your proficiency and readiness to hit the ground running.
✨Show Your Proactive Attitude
This role requires a proactive ‘can do’ attitude, so be prepared to discuss times when you took initiative in your previous jobs. Think of situations where you solved problems without being asked or went above and beyond for a customer.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, opportunities for career development, or how they measure success in the Quotations Estimates Team.
