At a Glance
- Tasks: Support safe and efficient custodial operations with high-quality administrative services.
- Company: Join the dynamic team at HMP Forest Bank.
- Benefits: Enjoy 20+ Sodexo benefits, including discounts and a retirement plan.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in a supportive and inclusive environment.
- Qualifications: Strong admin skills, IT proficiency, and attention to detail required.
The predicted salary is between 24000 - 28000 € per year.
Location: HMP Forest Bank
Support safe, secure and efficient custodial operations. We are seeking a reliable and detail‑focused Custody Administrator Assistant to join the Custody Administration Team at HMP Forest Bank. This role plays a key part in supporting the day‑to‑day running of the prison by delivering high‑quality administrative services to custodial and operational teams. Working as part of a busy, multi‑tasked environment, you will help ensure resident records are accurately maintained, securely stored, and managed in line with information governance requirements.
Key responsibilities include:
- Providing general administrative support, including preparation and maintenance of files
- Managing filing systems, archiving, retention and secure destruction of resident records
- Handling telephone, face‑to‑face and written enquiries professionally
- Managing incoming post and correspondence with internal and external stakeholders
- Supporting the wider administration team with ad‑hoc duties as required
About you:
You will have strong administrative experience, sound IT skills (particularly Microsoft Word and Excel), and a good eye for detail. Organised and calm under pressure, you’ll communicate effectively, handle sensitive information with discretion, and demonstrate a commitment to accuracy, professionalism and personal development.
Benefits:
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount, confidential 24/7 employee assistance programme providing independent support to overcome life’s obstacles, including emotional support, legal and financial advice.
Equal Opportunity and Diversity:
We’re an inclusive workplace, celebrating diversity and welcome applications from candidates of all backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Custody Administration Assistant employer: Career Choices Dewis Gyrfa Ltd
At HMP Forest Bank, we pride ourselves on being an excellent employer that values reliability and attention to detail in our Custody Administration Team. Our inclusive work culture fosters personal development and offers a range of benefits, including a comprehensive retirement plan and access to over 1,900 discounts, ensuring our employees feel supported both professionally and personally. Join us in making a meaningful impact while enjoying a rewarding career in a secure environment.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Custody Administration Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at HMP Forest Bank or similar facilities. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in organisation and attention to detail can shine through. We want you to show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for in a Custody Administration Assistant.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really interested in joining the team at HMP Forest Bank.
We think you need these skills to ace Custody Administration Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Custody Administrator Assistant role. Highlight your administrative experience and any relevant skills, especially in IT and attention to detail. We want to see how you fit into our team!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in this position and how your background makes you a great fit. Keep it professional but let your personality show through.
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Word and Excel. We’re looking for someone who can handle various tasks efficiently, so give examples of how you've used these tools in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Custody Administration Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing resident records and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experience where you've successfully managed sensitive information or maintained accurate records. Be ready to discuss how you ensure accuracy in your work, as this will resonate well with the interviewers.
✨Practice Professional Communication
As you'll be dealing with various stakeholders, practice your communication skills. Think about how you would handle different scenarios, such as responding to enquiries or managing correspondence. Clear and professional communication is key, so consider doing mock interviews with a friend to refine your approach.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team and the work environment at HMP Forest Bank. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Questions about the challenges faced by the administration team or opportunities for personal development can be great conversation starters.
