At a Glance
- Tasks: Supervise a busy logistics office, managing calls, bookings, and drivers for timely deliveries.
- Company: A growing, owner-managed courier business with a strong team culture.
- Benefits: Competitive salary, remote work options, generous holiday, and team socials.
- Other info: Join a values-led team that rewards ambition and teamwork.
- Why this job: Take on a key role in a dynamic environment with real responsibility and growth potential.
- Qualifications: Experience in logistics, strong communication skills, and a problem-solving mindset.
The predicted salary is between 35000 - 35000 £ per year.
Our client is a nationwide same‑day and time‑critical courier business based near Culcheth in Warrington.
With 21 years of operation, the company continues to grow through a mix of organic expansion and acquisitions.
It is an owner‑managed SME where decisions are made quickly and accountability is a core value.
Role Summary
The Logistics Team Supervisor takes ownership of the live logistics operation, working closely with the Logistics Team Manager and deputising when necessary.
This desk‑based, hands‑on role involves supervising a busy office that deals with phone calls, email, bookings, quotes and customer issues, while directing 50–70 drivers on van and HGV deliveries.
- Day‑to‑Day Responsibilities
- Supervise inbound calls, email inbox, bookings, quotes and customer issues.
- Oversee live orders from initial enquiry to successful delivery.
- Balance customer service, inbound sales and driver management.
- Plan and control capacity across drivers and partners.
- Recruit and onboard the local courier fleet.
- Make fast, confident decisions with incomplete information.
- Handle escalations calmly and professionally.
- Supervise the logistics office team, covering customer‑facing and driver‑facing roles.
- Be accountable for service quality and client satisfaction.
Who is Ideal for This Role?
- Thrives in a busy B2B logistics or courier office.
- Has experience working close to customers, on phones and with live orders.
- Has people‑supervision and problem‑solving experience, not just process focus.
- Has operated in an SME or owner‑managed environment.
- Enjoys visibility, pace and accountability.
- Confident in using modern TMS and IT systems (not outdated Excel setups).
- Not primarily a warehouse or fleet management background.
Essential Qualifications
- Proven experience in a B2B fast‑paced logistics, courier or time‑critical environment.
- Experience supervising a logistics or operations office.
- Experience in client and driver management.
- A genuine sense of ownership and accountability.
- Clear, confident communication with customers, colleagues and drivers.
- Experience working in an owner‑managed SME.
- Experience with TMS/dis PATCH systems.
- Subcontractor sourcing, onboarding and management.
- How Our Client Works
Our client is a values‑led business and expects their people to role‑model teamwork, ownership, reliability, ambition and a great attitude.
Compensation & Benefits
- Salary around £35,000, dependent on experience, plus benefits.
- 40‑hour working week (08:00–17:30, Monday to Friday).
- £200 on‑call allowance per rota week (approximately £2,000 per year).
- Company laptop, mobile and 1 week in 4 rota (can work from home).
- Monthly and quarterly awards, totalling £1,800 per year.
- Supportive culture of development and progression.
- Regular breakfasts, lunches and team socials, paid by the company.
- 30 days holiday, inclusive of bank holidays.
- Opportunity to shape and influence operations within a growing organisation.
- Why This Role
This is the No.2 position within the logistics operation, offering significant growth scope as the business expands.
It is suited to a fast‑paced, problem‑solving professional who wants genuine responsibility and the chance to deliver service excellence.
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Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Team Supervisor in Culcheth
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Career Choices Dewis Gyrfa Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Career Choices Dewis Gyrfa Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Career Choices Dewis Gyrfa Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Team Supervisor in Culcheth
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Career Choices Dewis Gyrfa Ltd:This is your chance to really connect with the team at Career Choices Dewis Gyrfa Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Career Choices Dewis Gyrfa Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Career Choices Dewis Gyrfa Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Career Choices Dewis Gyrfa Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
