At a Glance
- Tasks: Support patients by managing access to medical records and ensuring compliance with data protection laws.
- Company: Join the Mid Cheshire Hospitals NHS Foundation Trust, a key healthcare provider in the region.
- Benefits: Gain valuable experience in healthcare administration while contributing to patient care.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by facilitating access to vital health information.
- Qualifications: Strong organisational skills and experience handling sensitive information are essential.
The predicted salary is between 29970 - 36483 £ per year.
We are seeking a highly organised and detail-oriented Subject Access Clerical Officer to join our busy Subject Access Team. This role is essential in ensuring that requests for access to medical records are handled efficiently, accurately and in full compliance with relevant legislation. You will play a vital role in supporting patients, external agencies and healthcare professionals by facilitating the safe and timely release of information.
About You
- Has excellent organisational and administrative skills
- Possesses strong communication skills, both written and verbal
- Can work accurately under pressure and meet deadlines
- Demonstrates attention to detail and a high level of confidentiality
- Has experience working with sensitive information, ideally within a healthcare setting
- Has basic knowledge of data protection principles (GDPR awareness desirable)
- Is a team player and can work independently
Key Duties and Responsibilities
- Provide administrative support to the Subject Access team
- Handle telephone and email enquiries from internal and external contacts regarding access to medical information
- Liaise with a wide range of stakeholders including healthcare staff, patients, relatives, police, local authorities, solicitors and other NHS organisations
- Support the verification and processing of Subject Access Requests (SARs) ensuring compliance with statutory requirements
- Maintain a basic understanding of GDPR and the Access to Health Records Act 1990, ensuring safe and lawful handling of information requests
- Retrieve medical records and diagnostic images (e.g. X-rays) in support of access requests
- Undertake accurate data entry on Trust systems and maintain up-to-date records
- Prepare and send correspondence, including letters and responses to enquiries via telephone, email or post
- Carry out photocopying, scanning and extraction of digital records to support SAR applications
- Assist in reviewing completed requests prior to release to ensure legal and quality standards are met
- Perform daily postal duties including collection, sorting and preparation of outgoing mail
- Contribute to the Trust’s ongoing digital transformation initiatives
- Support and guide new or less experienced colleagues where required
- Undertake any other duties appropriate to the role within the Subject Access team
Key Skills
- Good organisational, interpersonal and telephone skills
- High level of accuracy and eye for detail
- Ability to work under pressure, prioritise workload and meet tight deadlines
- Good computer skills in word processing, email, system use, scanning and photocopying
- Strong communication and relationship skills; able to converse with patients, solicitors and a wide range of staff
- Strong analytical and judgement skills to review information sources and advise on alternative sources when necessary
- Planning and organisational skills to manage daily workload and respond to urgent requests such as police or court requests
- Understanding of the impact of re‑adjusting planned tasks on service standards
- Ability to advise line manager when deadlines risk being missed
- Experience of providing clinical information to patients and clients in accordance with GDPR and Trust policies
Benefits
Compliance with GDPR, the Access to Health Records Act 1990 and Trust policies ensures safe and lawful handling of information requests.
Subject Access Clerical Officer | Mid Cheshire Hospitals NHS Foundation Trust in Crewe employer: Career Choices Dewis Gyrfa Ltd
Mid Cheshire Hospitals NHS Foundation Trust is an excellent employer, offering a supportive work culture that prioritises patient care and employee development. Located in Crewe, the Trust provides comprehensive healthcare services and fosters a collaborative environment where staff can grow their skills while contributing to meaningful healthcare outcomes. With a commitment to compliance and quality, employees enjoy opportunities for professional growth and the chance to make a real difference in the community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Subject Access Clerical Officer | Mid Cheshire Hospitals NHS Foundation Trust in Crewe
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Career Choices Dewis Gyrfa Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Career Choices Dewis Gyrfa Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Career Choices Dewis Gyrfa Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Subject Access Clerical Officer | Mid Cheshire Hospitals NHS Foundation Trust in Crewe
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Career Choices Dewis Gyrfa Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Career Choices Dewis Gyrfa Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Career Choices Dewis Gyrfa Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Career Choices Dewis Gyrfa Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Career Choices Dewis Gyrfa Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
