At a Glance
- Tasks: Provide essential admin support to Community Teams and manage patient flow.
- Company: Join the Mid Cheshire Hospitals NHS Foundation Trust, a vital healthcare provider.
- Benefits: Permanent position with full-time hours and opportunities for career growth.
- Other info: Engage with diverse teams and enhance your administrative expertise.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and ability to work flexibly in a team.
The predicted salary is between 23970 - 25674 £ per year.
Location: Crewe, CW1 4QJ
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 25/06/2026
Responsibilities
- Provide comprehensive, quality, confidential administrative support to the Community Teams.
- Organise own workload and coordinate activities with the Community Coordinator to ensure efficient service delivery.
- Act as a flexible resource to support Community Service teams across the CCICP footprint, ensuring continuity of services.
- Have direct contact with service users, carers, the general public, and internal and external clinical and non‑clinical colleagues.
- Exercise initiative suitable to the role and support colleagues within the team.
- Manage calls and referrals, and support clinical staff in responding to the health needs of the population.
- Process and monitor patient flow or waiting times, liaising with clinical staff to ensure timely and efficient patient care.
- Liaise with a range of internal and external services and teams regarding referrals, appointments, patient records, and multidisciplinary meetings.
- Make, receive, and respond to enquiries using appropriate communication and judgement skills, escalating to relevant team members as required.
- Build and maintain constructive relationships with internal and external stakeholders to improve service effectiveness and efficiency.
- Provide and receive information to and from parents/carers/advocates on behalf of the patient in accordance with the Trust’s policies and guidelines.
- Assist with workload and provide cross‑cover for other administrative staff when required; be flexible regarding working hours.
- Support the Community Teams with audits, reports, and other measurement activities, including managing databases, obtaining information, and presenting results.
- Support the efficient and effective use of resources (e.g., equipment, supplies, materials).
- Carry out additional duties and responsibilities delegated by the Community Coordinator or other Senior Manager.
This advert closes on Wednesday 3 Jun 2026.
Operational Service Assistant - IPOCH | Mid Cheshire Hospitals NHS Foundation Trust in Crewe employer: Career Choices Dewis Gyrfa Ltd
Mid Cheshire Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive and collaborative work environment in Crewe. As an Operational Service Assistant, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to the vital healthcare services in the community. With a focus on teamwork and patient care, you'll find meaningful and rewarding employment that makes a real difference in people's lives.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Service Assistant - IPOCH | Mid Cheshire Hospitals NHS Foundation Trust in Crewe
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Career Choices Dewis Gyrfa Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Career Choices Dewis Gyrfa Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Career Choices Dewis Gyrfa Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operational Service Assistant - IPOCH | Mid Cheshire Hospitals NHS Foundation Trust in Crewe
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Career Choices Dewis Gyrfa Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Career Choices Dewis Gyrfa Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Career Choices Dewis Gyrfa Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Career Choices Dewis Gyrfa Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Career Choices Dewis Gyrfa Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
