At a Glance
- Tasks: Provide specialist 1-2-1 care for clients with complex health needs in their homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £14.24-£15.30 per hour, enjoy career development and wellbeing support.
- Other info: Flexible shifts available with opportunities for ongoing training and progression.
- Why this job: Make a real difference in people's lives while gaining valuable clinical skills.
- Qualifications: Must have UK driving licence, 6 months care experience, and a passion for helping others.
The predicted salary is between 14 - 15 € per hour.
Location: Crewe
Pay Rate: £14.24-£15.30 per hour (including holiday pay)
IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider – we are a care company, not an agency. We are real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1‑2‑1 care for clients with complex health needs.
About the Role
This is a complex care position – you'll be providing dedicated, specialist care to clients with long‑term complex health conditions in their own homes.
What You’ll Be Doing:
- Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role:
- Providing 1‑2‑1 care in the client’s own home
- Working solo or as part of a 2‑person team on double‑up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
We provide complex care across Crewe and the surrounding areas – speak to our recruitment team to discuss packages available.
What Makes Complex Care Different:
Unlike standard homecare, you’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long‑term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life‑limiting conditions requiring palliative and end‑of‑life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual’s lifestyle and wellbeing while managing their clinical needs safely and effectively. We are committed to making lives better 24 hours a day, 7 days a week – not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8‑12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
Speak to the recruitment team to hear about our current packages and shift patterns.
What We Offer
Career Development:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on‑call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
- We don’t use agency staff – you’ll work alongside employed Routes care workers only
Rewards:
- £14.24‑£15.30 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- DRIVING REQUIREMENT: A full valid UK driving licence and access to a car for work
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
Complex Care Assistant in Crewe employer: Career Choices Dewis Gyrfa Ltd
Routes Healthcare is an exceptional employer, dedicated to providing meaningful and rewarding employment for Complex Care Assistants in Crewe. With a strong focus on employee development through the Routes Academy programme and ongoing clinical training, we foster a supportive work culture that prioritises the wellbeing of both our staff and clients. Our commitment to consistent shift patterns and a collaborative team environment ensures that you can thrive while making a real difference in the lives of those with complex health needs.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Complex Care Assistant in Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Routes Healthcare. Understand their values and the kind of care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your experience aligns with the role of a Complex Care Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion for care! During the interview, share specific examples of how you've made a difference in someone's life. Whether it’s through personal care or supporting clients with complex needs, let your compassion shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Complex Care Assistant in Crewe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the specific needs of our clients, especially in complex care.
Showcase Your Passion:Let us know why you’re passionate about providing care! Share any personal experiences or motivations that drive you to work in this field. It helps us see the real you behind the application.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on the specific skills mentioned in the job description, like tracheostomy care and ventilation support. Being able to discuss your experience with these complex care needs will show that you're serious about the role.
✨Show Your Compassion
Routes Healthcare values compassion and reliability. Be prepared to share examples of how you've provided personal care with dignity and respect in previous roles. This will help demonstrate that you align with their mission of putting individual healthcare needs first.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the team you'll be working with. Inquire about the training opportunities available or how they support their staff's wellbeing. This shows you're genuinely interested in the position and want to be part of their community.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle specific situations related to complex care, such as managing medication regimens or responding to changes in a client's condition. Practising these scenarios can help you feel more confident.
