At a Glance
- Tasks: Lead a dynamic team, manage store operations, and deliver exceptional customer service.
- Company: Join Toolstation, a forward-thinking retail company focused on growth and development.
- Benefits: Enjoy 22 days holiday, pension scheme, discounts, and extensive training opportunities.
- Other info: Flexible hours with opportunities for career advancement within the Travis Perkins Group.
- Why this job: Be part of a fun, engaging environment where you can grow into a future leader.
- Qualifications: Experience in retail management and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
What you’ll do:
- Manage the Branch, serving customers, checking deliveries, picking items from the warehouse and stocking shelves.
- Ensure your team provides a great customer experience, delivering sales through service.
- Help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspire and encourage a positive mindset, building a culture of feedback, praise and recognition.
- Support your team’s development, ensuring they have what they need for future business growth and succession.
- Lead from the front, coaching, motivating and engaging your team to create a great place to work.
- Maintain great product availability and high branch standards, ensuring the branch is a welcoming environment.
What you’ll bring:
- Knowledge of developing high performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service.
- A love of teamwork and willingness to get involved.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results while coaching your team.
- Flexibility to support your team and understand priorities.
- Your true personality, bringing your whole self to work.
What you’ll get:
- Opportunities to develop your career in retail.
- Support with training and development including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training.
Store Manager in Cramlington employer: Career Choices Dewis Gyrfa Ltd
At Toolstation, we pride ourselves on being more than just a retail employer; we are committed to nurturing talent and fostering a vibrant work culture in Cramlington. As a Store Manager, you will not only lead a dedicated team but also enjoy extensive training opportunities through our Toolstation Academy, competitive benefits including 22 days of holiday plus bank holidays, and a supportive environment that values your individuality and career growth. Join us to inspire your team and create an exceptional customer experience while enjoying the perks of working for one of the leading names in the industry.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Cramlington
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Career Choices Dewis Gyrfa Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Career Choices Dewis Gyrfa Ltd!
We think you need these skills to ace Store Manager in Cramlington
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Career Choices Dewis Gyrfa Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Career Choices Dewis Gyrfa Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Career Choices Dewis Gyrfa Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
