At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference by keeping customers and colleagues safe while gaining valuable experience.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 30700 - 40800 € per year.
Pay rate: £14.81ph
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licensing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Retail Security Officer in Coventry employer: Career Choices Dewis Gyrfa Ltd
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training programmes and apprenticeship schemes, employees are encouraged to grow within the company. The supportive work culture, coupled with attractive benefits such as paid breaks, annual leave, and access to various employee perks, makes Mitie a rewarding place to work for those seeking meaningful employment in the retail security sector.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Coventry
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what it means to be a Relief Retail Security Officer, especially focusing on customer service and crime prevention. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! As a security officer, you'll need to liaise with store management and possibly the police. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former security officers on LinkedIn or local community groups. They can provide insights and might even give you a heads-up about job openings.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Relief Retail Security Officer in Coventry
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike!
Be Clear About Your Experience:Don’t forget to detail your employment and education history clearly. We need a full 5-year checkable history, so be upfront about your past roles and responsibilities. This helps us get a better picture of your background!
Mention Your SIA Licence:If you hold a current SIA licence or certificates, make sure to mention it! If not, don’t worry – just let us know if you're open to training for a licence. We’re all about supporting your growth!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Retail Security Officer. Familiarise yourself with the key duties like delivering customer service, conducting patrols, and liaising with store management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you've successfully handled difficult situations or provided outstanding service. This will demonstrate your ability to create a safe and welcoming environment for customers and colleagues alike.
✨Be Ready to Discuss Your SIA Licence
If you hold a current SIA licence or certificates, be prepared to discuss how your qualifications can benefit the team. If you don’t have one yet, express your willingness to undergo training and highlight any relevant experience that showcases your commitment to safety and security.
✨Understand the Importance of Teamwork
This position requires collaboration with store management and local police. Be ready to talk about your experience working in teams and how you’ve built relationships in previous roles. Emphasising your ability to work well with others will show that you’re a great fit for the company culture.
