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- Tasks: Support families with life-threatening conditions, providing care and advocacy.
- Company: Join Hope House Children’s Hospices, a compassionate team in North Wales.
- Benefits: Generous leave, NHS pension, wellbeing services, and flexible working.
- Why this job: Make a real difference in children's lives while growing your career.
- Qualifications: Compassionate, organised, and excellent communication skills required.
- Other info: Great development opportunities and a supportive work environment.
The predicted salary is between 28118 - 29929 £ per year.
Are you looking for your next opportunity as a Family Support Worker? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life‑threatening condition live their best life. Hope House Children’s Hospices have an opportunity for a Family Support Worker to join our team based in North Wales.
Job Details
You will join us on a full-time, 37.5 hours per week, permanent basis. A typical week is Monday to Friday, with expectation to work flexibly on weekends to meet the needs of the service. In return, our Family Support Worker will receive a competitive salary of £28,118 to £29,929 per annum, depending on experience.
Role Description
About the Family Support Worker role: We are recruiting for a Family Support Worker role, across North Wales, based at our hospice, Tŷ Gobaith, in Conwy. Our Family Support Worker will co‑coordinate a small team of Keyworkers in the delivery of a comprehensive pre and post bereavement service for each identified child and their family, this would include anticipatory grief support, end‑of‑life planning and advocacy. You will work alongside the wider teams at Hope House and Tŷ Gobaith, and you will also work with external care providers. You will need to be a compassionate, caring and organised individual who can demonstrate a versatile approach to your work. You will need to demonstrate excellent communication skills with the ability to work in collaboration with families and a variety of different Professionals. The Family Support Worker will work closely with statutory colleagues in Health, Education and Social Care to ensure the holistic palliative care needs of the family are met.
Qualifications & Traits
We are looking for a Family Support Worker who:
- Excels in working as part of a Multi‑Professional Team in order to meet the needs of the individual child and family and to contribute positively to the maintenance of a person‑centred service at all times ensuring that family’s voices can be heard throughout intervention.
- Has the ability to confidently communicate in Welsh.
- Able to work autonomously liaising with parents and supporting families.
- Is an effective coordinator in order to plan interventions, which individually meet the needs of the child and family, and to evaluate their effectiveness.
- Is innovative and open to new approaches and ways of working in order to develop pre and post bereavement services in line with the individual needs and views of the child and family.
- Is confident in acting as an advocate for the child and family in a range of situations and meetings.
Benefits
We will support you by offering:
- Generous annual leave entitlement, starting at 34 days per annum with service increments;
- NHS pension scheme or organisational pension scheme;
- Blue Light Card and Staff rewards programme;
- Cycle to Work Scheme;
- Wellbeing services which includes staff counselling;
- Funded Medicash;
- Health Care Cash Plan;
- Flexible working arrangements;
- Great development opportunities.
How to Apply & Contact
Closing date: 8th April 2026
Interview date: 16th April 2026
If you think you have what it takes to be our Family Support Worker and help us deliver our mission, then please click ‘apply’ now. We are welcoming informal discussions with our Community Support Manager, Sian Brookes, contact us on 01691 671999. We’d love to hear from you.
The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones. We are proud members of the Disability Confident employer scheme.
Family Support Worker in Conwy employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker in Conwy
✨Tip Number 1
Network like a pro! Reach out to your connections in the field of family support work. Attend local events or workshops where you can meet professionals from Hope House and other organisations. A friendly chat can sometimes lead to job opportunities!
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from Hope House, share why you’re excited about the Family Support Worker role. Your enthusiasm for helping families can really make you stand out.
✨Tip Number 3
Prepare for interviews by practising common questions related to family support work. Think about scenarios where you've made a difference in someone's life. We want to hear your stories that showcase your skills and compassion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Hope House. Let’s make a difference together!
We think you need these skills to ace Family Support Worker in Conwy
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in the lives of children with life-threatening conditions.
Tailor Your Application: Make sure to tailor your application to the Family Support Worker role. Highlight your relevant experience and skills that align with our mission at Hope House. This will show us that you understand what we’re all about!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Mission
Before the interview, take some time to really understand Hope House's mission and values. Familiarise yourself with their approach to supporting families and children with life-threatening conditions. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Compassion
As a Family Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for families in difficult situations. Be ready to discuss how you can apply these skills in the context of bereavement support and advocacy.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. If you can communicate in Welsh, make sure to highlight this during the interview, as it’s a valuable asset that aligns with the needs of the community.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the specific challenges faced by the Family Support Worker, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.