At a Glance
- Tasks: Provide top-notch customer service via phone, email, and letters.
- Company: Join a friendly, supportive team in a well-established organisation.
- Benefits: Enjoy a competitive salary, benefits, and skill development opportunities.
- Other info: Fixed term role until April 2027, full-time hours, office-based near Llandudno.
- Why this job: Make a difference every day while enhancing your communication skills.
- Qualifications: Fluent Welsh speaker with strong customer service and admin experience.
The predicted salary is between 24000 - 26400 £ per year.
Showcase your communication and people skills in a role where you'll be providing the highest levels of customer service and no two days will be the same. Be part of a well-established organisation within a friendly and supportive team where you will develop new skills and experiences.
In the Fluent Welsh Customer Service Advisor job, you will be:
- First point of contact for customer telephone, email and letter enquiries and follow ups, providing support and guidance on personal scenarios including payments.
- Contacting customers to update information held on the system and undertaking checks to see if assistance is needed in any way.
- Providing administration duties including compliance of documents, updating personal records, inputting work logs.
To be considered for the Fluent Welsh Customer Service Advisor job, you must have:
- Ability to speak Welsh to level 3 and comfortable with everyday conversations and discussions.
- Extensive experience of working in a customer focused environment with interpersonal and communication skills, both written and verbal.
- Strong administration and customer service experience.
- Good IT and keyboard skills with experience of using Windows based applications.
This is a fixed term position until April 2027, working full time 35 hours per week, Monday to Friday. The role is office based near Llandudno and on an annual salary of £28,210 plus benefits.
If you believe you have the skills and experience then please get in touch today.
Customer Service Advisor in Conwy employer: Career Choices Dewis Gyrfa Ltd
Join a well-established organisation as a Customer Service Advisor in Llandudno, where you will thrive in a friendly and supportive team environment. With a focus on employee growth, you will have the opportunity to develop new skills while providing exceptional customer service. Enjoy a competitive salary of £28,210, along with benefits, in a role that promises variety and meaningful engagement every day.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
