At a Glance
- Tasks: Manage patient appointments, handle inquiries, and ensure a welcoming reception area.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in the healthcare sector.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Opening and closing the surgery following surgery protocols to ensure building security.
Booking appointments face-to-face, over the telephone and signposting patients to ensure the patient is booked with the right person at the right time and in the right place.
Arriving patients for appointments.
Receiving and recording requests for home visits, telephone consultations and taking messages.
Keeping the reception area, noticeboards and waiting room tidy and presentable.
Manage incoming emails via generic inbox, online consultations, web contacts and signposting and taking all the appropriate actions.
Process patients change of address, telephone contact details etc.
Handling completed repeat prescription requests and processing appropriately.
Receiving and recording payments for medicals, insurance reports etc.
Monitoring clinics and informing patients when there is a delay or clinicians are running late.
Safely handling/processing specimens received from patients following practice protocols.
Taking messages and passing on information.
Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and agencies.
Cover sickness/annual leave of other Care Navigators on a fair share basis and work reasonable overtime when required to cover extended hours.
Ensure accurate processing and recording of information in accordance with practice procedures using the practice clinical system.
Complete administrative tasks relating to patients records including filing, document management and ensuring patients can access reports, prescriptions etc.
Providing clerical access to practice staff as required, including word/data processing, filing, photocopying and scanning.
Contact patients to arrange follow-up appointments, prescription collections etc.
Chaperone for clinicians (training provided).
Greeting visitors and asking them to complete the visitors book, informing the relevant manager/colleague of their arrival and escorting them where appropriate.
Taking and receiving delivery of supplies.
Answer and respond to incoming calls in a timely manner.
Ensure effective handover of matters outstanding to incoming/remaining care navigators at the end of your working day.
Take post to collection point.
GP Receptionist/Care Navigator in Congleton employer: Career Choices Dewis Gyrfa Ltd
As a GP Receptionist/Care Navigator, you will thrive in a supportive and dynamic work environment that prioritises patient care and employee well-being. Our practice fosters a collaborative culture where your contributions are valued, offering opportunities for professional growth and development. Located in a vibrant community, we provide a fulfilling career path with the chance to make a meaningful impact on patients' lives while enjoying a balanced work-life experience.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist/Care Navigator in Congleton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Career Choices Dewis Gyrfa Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Career Choices Dewis Gyrfa Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Career Choices Dewis Gyrfa Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace GP Receptionist/Care Navigator in Congleton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Career Choices Dewis Gyrfa Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Career Choices Dewis Gyrfa Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Career Choices Dewis Gyrfa Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Career Choices Dewis Gyrfa Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Career Choices Dewis Gyrfa Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
