At a Glance
- Tasks: Lead and motivate the team to ensure seamless event delivery at The Grand Hotel Birmingham.
- Company: Join the vibrant team at The Grand Hotel Birmingham, a premier events venue.
- Benefits: Enjoy a competitive salary, discounts, free meals, and career development opportunities.
- Other info: Flexible hours with exciting team events and recognition programmes.
- Why this job: Make every event unforgettable while gaining valuable experience in event management.
- Qualifications: Experience in event management and strong communication skills are essential.
The predicted salary is between 30000 - 30000 € per year.
Do you know what it takes to turn a good event into a great one? We’re looking for a Conference & Events Floor Manager to make sure every event at The Grand Hotel Birmingham runs seamlessly from start to finish – with every detail considered and delivered. From set‑up to breakdown, you’ll run the floor, lead the team, keep everything moving in the right direction and be the point of contact organisers rely on when it matters most so they leave impressed and wanting to return. This is a full‑time role that requires flexibility to work evenings, late nights and weekends, depending on the event schedule.
What you’ll do:
- Lead and motivate the floor team, setting the pace with confidence and positivity
- Oversee event set‑up, delivery and breakdown according to the event plan
- Make sure function rooms are set to specification and ready on time
- Respond quickly and effectively to last‑minute changes or operational issues
- Be the go‑to contact for organisers during their event and gather feedback afterwards
- Assign tasks, manage rotas and make sure everyone sticks to the schedule
- Keep the team trained, engaged and delivering excellent guest service
- Act as the link between the floor and the Event Manager or wider hotel team
What you’ll bring:
- Previous experience as a Conference & Events Floor Manager in a hotel or conference/events setting
- Confident, clear communicator who can liaise with guests and colleagues at all levels
- A natural people person with a warm, approachable style and the ability to motivate a team
- Organised, calm under pressure and proactive – able to think on your feet and solve problems fast
- Flexibility to work evenings, late nights, weekends and holidays in line with the event schedule
Pay & Benefits:
- £30,000 per annum – plus gratuities and service charge
- Stay at the hotel or other De Vere properties for as little as £50, with special rates for friends and family
- Get 50% off food and drinks when you dine in Isaacs or Madeleine – or at any De Vere location
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities
- Earn extra cash through our employee referral scheme
- Free, freshly cooked meals from our chefs, available twice a day across service periods
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling
- As a token of our gratitude for your loyalty, we’ll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year
- Extra paid day off for your birthday, along with a £20 love to shop voucher
- Inclusive multifaith prayer room accessible any time for all team members
- Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it
- Career development opportunities and apprenticeship programmes
- Regular team appreciation events and monthly recognition programmes
- 28 days holiday each year (increasing annually up to 33 days)
- Company Life Assurance scheme, ensuring financial security for your loved ones
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
The Grand Hotel Birmingham is located on Colmore Row in the city centre. It features 185 bedrooms, suites, a cocktail bar, restaurant and eight meeting and event rooms including the Grand Ballroom. If you’re ready to step up and take ownership of event delivery on the floor, apply today and join us at The Grand Hotel Birmingham as our next Events Floor Manager.
Conference & Events Floor Manager employer: Career Choices Dewis Gyrfa Ltd
At The Grand Hotel Birmingham, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Conference & Events Floor Manager, you'll enjoy competitive pay, generous benefits including discounts at our hotel and restaurants, and opportunities for career development in the heart of Birmingham's bustling city centre. Join us to be part of a dynamic team that celebrates your contributions and offers a unique chance to grow within the hospitality industry.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Floor Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the conference and events scene. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your warm and approachable style shine through. They want to see how you’ll fit into their team.
✨Tip Number 3
Be ready to think on your feet! In this role, things can change quickly, so practice responding to unexpected situations. Employers love candidates who can stay calm under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals to join our team!
We think you need these skills to ace Conference & Events Floor Manager
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! We want to see that you genuinely care about making every event a memorable experience. Share any relevant experiences that highlight your love for event management.
Tailor Your Application:Make sure to customise your application to fit the Conference & Events Floor Manager role. Use keywords from the job description and relate your past experiences to the specific responsibilities mentioned. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Highlight your skills in communication and organisation, as these are key for this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for at The Grand Hotel Birmingham.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Event Inside Out
Before your interview, make sure you understand what makes an event great. Research The Grand Hotel Birmingham and its past events. Be ready to discuss how you would handle specific scenarios, like last-minute changes or guest requests, to show you’re proactive and prepared.
✨Showcase Your Leadership Skills
As a Conference & Events Floor Manager, you'll need to lead a team effectively. Prepare examples from your previous experience where you motivated your team or resolved conflicts. Highlight your communication style and how you keep everyone engaged and on task.
✨Demonstrate Flexibility and Problem-Solving
Flexibility is key in this role. Think of times when you had to adapt quickly to unexpected situations. Share these stories during your interview to illustrate your calmness under pressure and your ability to think on your feet.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask insightful questions about the hotel’s events and team dynamics. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to shine as a people person!
