At a Glance
- Tasks: Provide specialist 1-2-1 care for clients with complex health needs in their homes.
- Company: Routes Healthcare, a leading complex care provider focused on individual healthcare needs.
- Benefits: Earn £13.69-£15.30 per hour, with training and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must have the right to work in the UK and at least 6 months of care experience.
- Other info: Flexible shifts available, with ongoing support and a dedicated clinical team.
The predicted salary is between 13 - 15 £ per hour.
Location: Cheshire and Surrounding Areas
Pay Rate: £13.69- £15.30 per hour (including holiday pay)
IMPORTANT: Routes is unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.
About Us
Routes Healthcare is a leading complex care provider. We are a care company, not an agency. We support people in their own homes, providing specialist 1-2-1 care for clients with complex health needs.
About the Role
This is a complex care position where you will be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.
What You’ll Be Doing
- Supporting clients with tracheostomy care, ventilation support, and respiratory needs
- Managing complex medication regimens and clinical observations
- Providing personal care with dignity and respect for clients with physical disabilities
- Supporting clients with PEG feeding and nutritional management
- Monitoring and responding to changes in client condition
- Working closely with healthcare professionals and families
Your Role
- Providing 1-2-1 care in the client’s own home
- Working solo or as part of a 2-person team on double-up care packages
- Following detailed care plans created by our clinical team
- Maintaining accurate care records and clinical documentation
- Communicating effectively with clients, families, and the wider care team
What Makes Complex Care Different
Unlike standard homecare, you’ll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:
- Long-term ventilation and tracheostomy care
- Neurological conditions requiring specialist positioning and care
- Life-limiting conditions requiring palliative and end-of-life care
- Complex physical disabilities requiring moving and handling expertise
All focused on supporting each individual’s lifestyle and wellbeing while managing their clinical needs safely and effectively.
Commitment
We are committed to making lives better 24 hours a day, 7 days a week, not only for the people we support but their loved ones and family members too.
Shift Patterns & Hours
Complex care packages typically include:
- Consistent shift patterns with the same client(s)
- Range of shifts available Monday to Sunday (weekend availability required)
- Day shifts or night shifts available
- Shifts typically 8-12 hours depending on package
- Shifts allocated based on business needs and your availability
- Once committed to a shift, we need you to complete the full shift reliably
What We Offer
Career Development:
- Routes Academy programme with specialist complex care training
- Clinical skills training including tracheostomy, ventilation, PEG feeding
- Ongoing training and progression opportunities into senior complex care roles
Support:
- Dedicated clinical on-call team available 24/7
- Regular clinical supervision and competency assessments
- Wellbeing and mental health support
Rewards:
- £13.69- £15.30 per hour (includes holiday pay)
- Staff referral scheme with generous incentives (up to £250 per referral)
- Enhanced rates for specialist skills and night shifts
What You Need
Essential:
- The right to work in the UK without needing employer support
- DRIVING REQUIREMENT: A full valid UK driving licence and access to a car for work
- At least 6 months paid care experience in the UK, ideally with complex care experience
- Reliable, compassionate, and committed to delivering excellent clinical care
- Willingness to complete specialist training in complex care skills
Desirable:
- Experience with tracheostomy care, ventilation, PEG feeding, or similar clinical skills
- NVQ Level 2 or 3 in Health and Social Care
Ready to Make a Difference?
If you’re passionate about providing specialist care to people with complex needs in their own homes, and want to develop your clinical skills with full training and support, we’d love to hear from you. Apply today and speak to our friendly recruitment team about the complex care packages and training available.
Routes Healthcare is committed to making lives better through exceptional complex care services.
Complex Care Assistant employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Complex Care Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Routes Healthcare on social media and engage with their posts. This shows your interest and keeps you updated on any new opportunities. Plus, it’s a great way to connect with the team!
✨Tip Number 3
Prepare for interviews by practising common questions related to complex care. Think about scenarios you’ve faced in previous roles and how you handled them. Confidence is key, so get comfortable talking about your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can find all the latest job openings and training opportunities there.
We think you need these skills to ace Complex Care Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in complex care. We want to see how your skills align with the specific needs of our clients, so don’t hold back!
Show Your Passion: Let your enthusiasm for providing specialist care shine through in your written application. We’re looking for candidates who genuinely care about making a difference in people’s lives, so share your motivation!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, as we want to easily understand your qualifications and experiences without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly, and you’ll find all the information you need about the role and our company there.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of complex care. Familiarise yourself with terms like tracheostomy care, ventilation support, and PEG feeding. This will show that you’re serious about the role and understand the specific needs of clients.
✨Show Your Compassion
Routes Healthcare values compassion and reliability. Be prepared to share examples from your past experiences where you demonstrated these qualities. Think about times when you went above and beyond for a client or handled a challenging situation with empathy.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the training opportunities available. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to complex care. Practice responses to scenarios involving medication management or responding to changes in a client's condition. This will help you demonstrate your critical thinking and problem-solving skills.