At a Glance
- Tasks: Be the go-to person for customers, managing their service appointments and ensuring top-notch care.
- Company: Join a reputable commercial vehicle dealership in Manchester with a supportive team.
- Benefits: Enjoy a competitive salary, 23 days holiday, and health support, plus no weekend work!
- Other info: Work in a dynamic environment with opportunities for professional development.
- Why this job: Make a real difference in customer experiences while growing your career in the motor trade.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you an experienced Service Advisor seeking a rewarding career opportunity within a reputable commercial vehicle dealership in Manchester? Perfect Placement UK Ltd is working with a well-established dealership to recruit a professional Service Advisor who is passionate about providing outstanding customer service and supporting clients throughout their vehicle servicing journey.
The Service Advisor role offers a supportive working environment, attractive benefits, and a chance to develop your career within the motor trade industry.
Benefits- Competitive basic salary - 42.5 hours per week, Monday to Friday, 8:00am - 5:30pm (no weekends)
- 23 days holiday plus bank holidays
- Company pension scheme
- Free on-site parking
- Health and wellbeing support
- Additional company benefits via Boostworks, including Death in Service
- Act as the primary point of contact for customers, ensuring high standards of service delivery
- Book, organise, and manage service and repair appointments to optimise workshop flow
- Keep customers updated with accurate progress reports on their vehicle’s service status
- Handle payments efficiently and organise loan car bookings when required
- Promote additional services and parts to meet sales targets
- Follow up with customers post-service to confirm satisfaction and handle any queries
- Maintain meticulous records and ensure overall customer satisfaction is achieved
- Proven experience as a Service Advisor, ideally within a commercial vehicle dealership
- Strong communication skills with a focus on delivering excellent customer care
- Excellent organisational ability with attention to detail
- Proactive approach to problem-solving and customer service
- Ability to work effectively within a target-driven environment
Commercial Service Advisor employer: Career Choices Dewis Gyrfa Ltd
Join a reputable commercial vehicle dealership in Manchester as a Commercial Service Advisor, where you will thrive in a supportive work environment that prioritises outstanding customer service. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, this role offers excellent opportunities for career development within the motor trade industry, making it an ideal choice for those seeking meaningful and rewarding employment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade industry, especially those who might know about openings at commercial vehicle dealerships. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by practising common Service Advisor scenarios. Think about how you’d handle customer complaints or promote additional services. We want you to shine and show off your problem-solving skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website for the best chance of landing that Service Advisor role! We’re always on the lookout for passionate individuals, and applying directly can help us see your application faster.
We think you need these skills to ace Commercial Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor, especially in a commercial vehicle dealership. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle industry. Familiarise yourself with common service processes and the specific services offered by the dealership. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and how you handle difficult situations. This role is all about customer satisfaction, so make sure they see your passion for it!
✨Be Organised
Since the role involves managing appointments and keeping track of service statuses, demonstrate your organisational skills during the interview. You could mention tools or methods you use to stay organised, which will reassure them that you can handle the workload efficiently.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the dealership's operations or their approach to customer service. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
