At a Glance
- Tasks: Manage customer enquiries and ensure timely parts delivery in a busy dealership.
- Company: Reputable commercial vehicle dealership with a strong local presence.
- Benefits: Competitive salary, performance bonuses, healthcare options, and training programmes.
- Other info: Stable employment with opportunities for growth in a dynamic environment.
- Why this job: Join a leading brand and make a difference in customer service and parts management.
- Qualifications: Experience as a Parts Advisor and strong customer service skills required.
The predicted salary is between 30000 - 32000 £ per year.
Our client, a well-established franchise-approved commercial vehicle dealership in Avonmouth, is seeking a highly motivated and experienced Parts Advisor to join their busy Parts Department. This is a fantastic opportunity for a skilled professional to work with a leading commercial vehicle brand within a reputable, long-standing local business.
Benefits
- Competitive starting salary up to £32,000 per annum
- Performance‑related bonus scheme (details discussed upon inquiry)
- 22 days annual leave plus 8 bank holidays
- Access to manufacturer‑accredited training and development programmes
- Company pension scheme
- Private healthcare options and other employee benefits
- Stable, long‑term employment within a renowned industry leader
Working Hours
Monday to Friday, 8:00 am – 4:30 pm
Duties
- Manage trade and retail customer enquiries regarding parts sales
- Accurately identify, order, and dispatch parts promptly to meet customer expectations
- Provide exceptional customer service face‑to‑face, via email, and over the phone
- Maintain parts stock levels through effective stock control procedures
- Supply parts to HGV technicians within the workshop
- Cover for the Parts Delivery Driver in their absence
- Collaborate with the Depot Manager to ensure smooth parts department operations
- Maintain knowledge of the latest parts catalogues and automotive systems (Kerridge/Keyloop experience desirable)
Requirements
- Recent or current experience as a Parts Advisor within a franchise‑approved automotive dealership
- Previous experience working with commercial vehicle parts is advantageous, but not essential
- IT literate, with experience using electronic parts catalogue systems
- Holder of a valid UK driving licence with minimal points
- Strong customer service and sales skills, with a friendly and professional telephone manner
- Resilient, well‑organised, and able to work efficiently in a fast‑paced environment
- Residing within a reasonable distance of Avonmouth or Swindon
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Avonmouth and Bristol, to discover more about this fantastic Parts Advisor opportunity.
Commercial Parts Advisor employer: Career Choices Dewis Gyrfa Ltd
Join a well-established franchise-approved commercial vehicle dealership in Avonmouth, where you will be part of a dynamic team dedicated to delivering exceptional customer service. With competitive salaries, performance-related bonuses, and access to manufacturer-accredited training, this role offers excellent opportunities for professional growth within a supportive work culture. Enjoy the stability of long-term employment with a renowned industry leader, all while benefiting from a comprehensive package that includes private healthcare options and a company pension scheme.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their parts and services so you can impress them with your knowledge. Show them you're not just another candidate; you're genuinely interested in what they do!
✨Tip Number 3
Practice your customer service skills! Since this role involves interacting with customers, think of scenarios where you can demonstrate your problem-solving abilities and friendly approach. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Commercial Parts Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Parts Advisor, especially in a franchise-approved dealership. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and sales abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your familiarity with parts catalogues and any relevant experience you have with commercial vehicle parts. Let us know what makes you tick!
Show Off Your IT Skills:Since being IT literate is key for this role, make sure to mention any experience you have with electronic parts catalogue systems like Kerridge or Keyloop. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of commercial vehicle parts and systems. Familiarise yourself with the latest parts catalogues and any specific brands the dealership works with. This will show your passion for the role and help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about times when you resolved issues or went above and beyond for a customer. This is crucial for a Parts Advisor, so be ready to share these stories during the interview.
✨Demonstrate Your Organisational Skills
Since the role involves managing stock levels and handling multiple enquiries, be prepared to discuss how you stay organised in a fast-paced environment. You might want to mention any tools or methods you use to keep track of tasks and ensure efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Parts Department. This shows your interest in the role and helps you determine if it's the right fit for you.
