At a Glance
- Tasks: Create positive experiences for members and guests while supporting fitness programmes.
- Company: Join a supportive team at Clevedon Sports Centre, part of Futura Learning Partnership.
- Benefits: Enjoy a fully funded Health Cash Plan and opportunities for professional growth.
- Other info: Flexible hours with evening and weekend shifts available.
- Why this job: Be part of a vibrant community promoting wellbeing and fitness.
- Qualifications: Customer service skills and a Level 2 Fitness qualification are preferred.
The predicted salary is between 20000 - 25000 £ per year.
What skills and experience we're looking for
- We’re looking for someone who has strong customer service skills and enjoys creating positive experiences.
- Brings enthusiasm, professionalism and a positive, motivational attitude.
- Enjoys working as part of a team and contributes to a collaborative environment.
- Is flexible and able to work early mornings, evenings and weekends as required.
- Holds (or is working towards) a Level 2 Fitness qualification; Level 3 or group exercise qualifications are desirable.
- Communicates clearly, warmly and effectively with members and colleagues.
What the school offers its staff
- You will join a supportive and ambitious team that values professional growth, wellbeing and collaboration.
- Eligible colleagues benefit from a fully funded Health Cash Plan, offering up to £500 per year towards everyday health costs such as dental, optical and physiotherapy.
Further details about the role
Clevedon Sports Centre is seeking motivated Casual Sports Centre Team Members to join our evening and weekend team. You’ll join colleagues who work collaboratively to create a positive, inclusive learning environment where staff and pupils thrive together.
About Us
At Futura Learning Partnership, we are committed to helping every individual flourish. Our Sports Centres play a vital role in supporting wellbeing, community engagement, and high-quality fitness provision. Our teams work collaboratively, modelling our values of Respect, Opportunity, Collaboration and Aspiration to deliver exceptional customer experiences.
About the Role
We are looking for an energetic and customer-focused Sports Centre Team Member to join our commercial services team. This is an exciting opportunity to support the delivery of high-quality fitness and sports programmes, ensuring every member and guest enjoys an excellent experience from start to finish.
In this role, you will:
- Assist members and guests with fitness support, bookings and enquiries, providing a positive, end-to-end experience.
- Maintain clean, safe and functional gym, studio, sports hall and equipment areas at all times.
- Support on gym floor cover, health checks, inductions, and (if qualified) teach or assist with group exercise classes.
- Play a key role in member sales and retention by building meaningful connections and understanding members’ needs.
- Uphold excellent operational standards and act as a positive role model for other staff.
- Use IT systems competently to complete bookings, sales and member support tasks.
Commitment to safeguarding
Futura Learning Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Your suitability to work with children and young people will form part of the selection process. For this post, prior to appointment Futura Learning Partnership will apply for a satisfactory enhanced Disclosure and Barring check, a Children’s Barred list check, two satisfactory references, satisfactory pre-employment health screening and for Teachers, a Prohibition Check in relation to the children’s workforce.
Casual Sports Centre Team Member in Clevedon employer: Career Choices Dewis Gyrfa Ltd
Futura Learning Partnership is an exceptional employer that prioritises the professional growth and wellbeing of its staff, offering a supportive and collaborative work environment at Clevedon Sports Centre. Employees benefit from a fully funded Health Cash Plan, fostering a culture of care and community engagement while providing opportunities to contribute to high-quality fitness programmes. Join our enthusiastic team and make a meaningful impact on the lives of our members and guests in a role that values respect, opportunity, collaboration, and aspiration.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Sports Centre Team Member in Clevedon
✨Tip Number 1
Get to know the company! Before your interview, check out Futura Learning Partnership's values and mission. This way, you can show how your enthusiasm and customer service skills align with their goals.
✨Tip Number 2
Practice your communication skills! Since clear and warm communication is key for this role, try role-playing common scenarios with a friend. This will help you feel more confident when interacting with members and colleagues.
✨Tip Number 3
Show off your flexibility! Be ready to discuss your availability for early mornings, evenings, and weekends. Highlighting your willingness to adapt will make you stand out as a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Clevedon Sports Centre.
We think you need these skills to ace Casual Sports Centre Team Member in Clevedon
Some tips for your application 🫡
Show Off Your Customer Service Skills:We want to see how you create positive experiences for others. Share specific examples from your past roles where you’ve gone above and beyond for customers. This will help us understand your approach to customer service!
Be Enthusiastic and Professional:Let your personality shine through! We love candidates who bring enthusiasm and a positive attitude. Use your application to convey your passion for fitness and teamwork, and how you can contribute to our collaborative environment.
Highlight Your Flexibility:Since the role requires working early mornings, evenings, and weekends, make sure to mention your availability. We appreciate candidates who are flexible and ready to jump in when needed, so don’t hold back on this point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Customer Service Skills
Make sure to highlight your customer service experience during the interview. Share specific examples of how you've created positive experiences for customers in the past, as this role is all about making members feel welcome and valued.
✨Demonstrate Team Spirit
Since this position requires working collaboratively, be prepared to discuss how you contribute to a team environment. Think of instances where you've worked well with others to achieve a common goal, and express your enthusiasm for being part of a supportive team.
✨Be Flexible and Ready to Adapt
Flexibility is key for this role, so be ready to talk about your availability and willingness to work early mornings, evenings, and weekends. Show that you're adaptable and can handle changing situations with a positive attitude.
✨Communicate Clearly and Warmly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and warmly, as you'll need to connect with both members and colleagues. Consider role-playing common scenarios to boost your confidence in delivering clear messages.
