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- Tasks: Lead a vibrant retail team, ensuring excellent service and driving sales.
- Company: Join COOK, a family-owned B Corp that values sustainability and community.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and free food perks.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience leading teams and managing sales of £1m is essential.
- Other info: Be part of a culture that celebrates diversity and personal growth.
The predicted salary is between 31000 - 43400 £ per year.
Location: Cirencester
Hours: 40 Hours Per Week
Pay rate: £31,000 (Yes, this includes paid breaks)
Join Our Retail Team. Lead our small shop teams who are responsible for delivering a friendly buzz, excellent retailing and remarkable service. You will be responsible for building great relationships with our customers, knowing our food inside out, and leading an excellent retail operation. As well as driving sales you will also be a hands-on member of the team, serving customers and replenishing stocks to ensure the best possible sales environment for our customers.
Responsibilities
- Lead a team of 15 people and manage a business with £1m in sales; drive sales and deliver remarkable service.
- Provide first-class customer service to every customer, every time, and lead your team to do the same.
- Ensure every customer is treated with courtesy and respect and that they take priority.
- Develop team product knowledge to advise on menu planning and promote upcoming offers, products and promotions.
- Deliver all financial targets through your team and understand the P&L; maintain a reporting system for variances.
- Keep the shop immaculate, clean and presentable at all times and ensure the team represents the brand in service, dress and communication.
- Develop excellence in cash handling and weekly reporting for Central functions.
- Review service levels regularly and plan local marketing where necessary.
- Check deliveries and place orders; be accountable for accurate stock taking every period.
- Communicate with the team to keep targets and product updates up to date; ensure all team members are trained in all aspects of their role, including health and safety and daily shop procedures.
- Maintain staff records for discipline, sickness and holidays; lead by example and align with COOK values; identify potential stars and develop them.
- Ensure every team member works towards the same goals and fosters a culture of potential and growth.
Qualifications
- Has experience leading a team of 15 people.
- Has managed a business with £1m in sales.
- Brings real passion for retail and drive to deliver results.
- Can inspire and build a first-class team and has proven leadership experience (essential).
Benefits
- Excellent benefits including paid breaks and paid leave on birthdays, moving house, becoming a grandparent, or child starts school.
- Staff profit share and wellbeing program.
- 30% staff discount; access to CookieJar Smart Spending discounts and free food perks.
- Team meals, events & away days.
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
About COOK
We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
Retail Manager Cirencester in Chesterton employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager Cirencester in Chesterton
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into COOK's values and mission. This way, you can show how your passion for retail aligns with their commitment to sustainability and community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team to success or handled challenges. This will help you demonstrate your experience managing a team of 15 and driving sales effectively.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've provided first-class service in the past and how you plan to inspire your team to do the same at COOK.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the COOK family!
We think you need these skills to ace Retail Manager Cirencester in Chesterton
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love delivering excellent service and building relationships with customers. Share any relevant experiences that highlight your passion.
Highlight Your Leadership Skills: Since this role involves leading a team, make sure to showcase your leadership experience. Talk about how you've inspired and developed teams in the past, and how you plan to do the same with us at COOK.
Be Specific About Your Achievements: Don’t just say you’ve managed a business with £1m in sales—give us the details! Include specific examples of how you drove sales and improved customer service. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Stuff
Before the interview, make sure you’re well-versed in COOK's products and values. Familiarise yourself with their menu and any current promotions. This will not only show your passion for retail but also demonstrate that you’re ready to lead a team that knows their stuff.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved service levels. Be ready to discuss how you can foster a culture of growth and collaboration at COOK.
✨Customer Service is Key
Since delivering remarkable service is a big part of the role, come prepared with stories that highlight your commitment to customer satisfaction. Share how you’ve handled difficult situations or gone above and beyond for customers in previous roles.
✨Be Ready to Discuss Financials
As you'll be managing a business with significant sales, brush up on your understanding of P&L statements and financial targets. Be prepared to discuss how you’ve achieved financial goals in the past and how you plan to do so at COOK.
