At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality across various food and beverage outlets.
- Company: The Queen at Chester Hotel, part of the Premier Collection by Best Western.
- Benefits: Enjoy employee discounts, health plans, and a generous refer-a-friend scheme.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Shape memorable guest experiences in a historic hotel with a vibrant atmosphere.
- Qualifications: Experience in senior food and beverage management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Provide exceptional hospitality across all food and beverage outlets, including restaurants, bar, in‑room dining, conference & banqueting, and special events.
Responsibilities
- Full management responsibility for all restaurant, bar, in‑room dining, conference & banqueting, and special events operations.
- Lead and motivate a team of food & beverage experts to deliver outstanding guest experiences.
- Develop and manage the F&B budget, monitor sales, and maintain profitability.
- Plan and manage staff rosters, stock control, and procurement.
- Drive continuous improvement and staff development initiatives.
Qualifications
- Proven track record in a senior food and beverage management role within a busy hospitality environment.
- Strong operational knowledge and commercial awareness in the F&B sector.
- Demonstrated ability to lead teams through change and develop future hospitality leaders.
- Excellent numeracy, literacy, organisation, and planning skills.
- Experience in budgeting and revenue‑driven sales management.
Benefits
- Employee discounts on bedroom rates across the Best Western portfolio.
- 24/7 Employee Assistance Programme.
- Refer‑a‑friend scheme: £500–£1,000 per referral.
- Hospital plan, online health portal, and eye care services.
- Extensive discount schemes covering groceries, fashion, travel, utilities and holidays.
- Pension scheme.
- Free meals during duty.
- Cycle to Work scheme via Halfords.
About the Hotel
Situated opposite Chester station, The Queen at Chester Hotel is a historic Italianate building with 218 rooms, 8 conference rooms, and a reputation for fine dining and excellent service.
Hospitality Service Manager in Chester employer: Career Choices Dewis Gyrfa Ltd
The Queen at Chester Hotel, part of the Premier Collection by Best Western, is an exceptional employer that prioritises employee well-being and professional growth. With a vibrant work culture that encourages teamwork and innovation, staff enjoy numerous benefits including generous discounts, a comprehensive health plan, and opportunities for career advancement in a historic setting renowned for its fine dining and outstanding service.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Service Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Let your passion for hospitality shine through – it’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Hospitality Service Manager in Chester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to providing exceptional service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Hospitality Service Manager role. Use keywords from the job description and showcase your relevant skills and achievements that align with what we’re looking for.
Highlight Leadership Skills:As a potential leader in our team, it’s crucial to demonstrate your ability to motivate and develop others. Include examples of how you’ve successfully led teams and driven improvements in past positions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at The Queen at Chester Hotel.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of the food and beverage sector. Understand the latest trends, customer preferences, and operational challenges. This will help you demonstrate your expertise and show that you're genuinely passionate about hospitality.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or managed change effectively. This will highlight your ability to lead a team of food & beverage experts and develop future leaders.
✨Be Ready with Numbers
Since budgeting and sales management are key parts of the role, be prepared to discuss your experience with financials. Bring examples of how you've managed budgets, monitored sales, and maintained profitability in previous roles. This will show your strong operational knowledge and commercial awareness.
✨Demonstrate Continuous Improvement Mindset
Think about initiatives you've implemented for staff development or operational improvements. Be ready to discuss how you drive continuous improvement in your teams and operations. This will align perfectly with their focus on staff development and enhancing guest experiences.
