At a Glance
- Tasks: Organise and deliver parcels while providing excellent customer service.
- Company: Join the well-loved Royal Mail brand and be part of a dedicated team.
- Benefits: Competitive salary, driving allowance, paid overtime, and great holiday perks.
- Other info: Enjoy career development opportunities in a growing company.
- Why this job: Make a real impact in your community with every delivery you make.
- Qualifications: Full UK driving licence and a friendly, reliable attitude.
The predicted salary is between 25201 - 26758 £ per year.
Employer: Royal Mail
Location: Chester-le-Street
Pay: Meets national minimum wage, £25,201-£26,758 per annum
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 04/07/2026
About this job
Royal Mail is something special, a well‑loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Job ref: 339590
Working hours: 38 Full time hours per week with opportunity for overtime. Typical attendance is Monday & Wednesday. Friday 10am - 17:30, Saturday 09:00 - 17:00.
Location: Newcastle Depot, Drum Industrial Estate, Chester Lee Street, Newcastle DH2 1AE.
Starting salary: £25,201 (£12.71 p/h) After 6 months: £26,758 (£13.49 p/h). Plus: £824 annual allowance (pro rata). Total package: up to £30,000 per year, including excellent benefits (based on a 38‑hour week + overtime).
What you’ll do
- Organise parcels and plan your route
- Carry out vehicle safety checks
- Collect and deliver parcels to households and businesses, from birthday presents to vital business information
- Provide excellent customer service with every delivery
What’s in it for you
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday, applied to contracted hours worked on a Saturday after 06:00)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Qualifications
- A full manual UK driving licence (Cat B up to 3.5 tonnes)
- Registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30kg
- Friendly, reliable, and customer-focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company
About us
Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Equal Opportunity
We welcome applications from all individuals. At Royal Mail Group, we value trust and our people. We are committed to inclusion and representing the diverse communities we serve. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Parcelforce Collection & Delivery Driver in Chester-le-Street employer: Career Choices Dewis Gyrfa Ltd
Royal Mail is an exceptional employer, offering a stable career as a Parcelforce Collection & Delivery Driver in Chester-le-Street. With competitive pay, generous benefits including a robust pension scheme, medical cover, and opportunities for career development, employees are valued and supported in their roles. The work culture fosters community engagement and pride, making every delivery meaningful while ensuring a friendly and customer-focused environment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parcelforce Collection & Delivery Driver in Chester-le-Street
✨Get to Know Your Local Delivery Scene
Check out local delivery and logistics communities online, like forums or Facebook groups. You can pick up insider tips, learn about local job openings, and possibly uncover hidden gems before they even get advertised!
✨Consider Seasonal Trends
Delivery services often ramp up during holidays or big sales events. Keep an eye out for those seasonal job spikes! Even if you’re looking for a full-time role, this is a great way to get your foot in the door at companies like Career Choices Dewis Gyrfa Ltd.
✨Network with Delivery Pros
Try reaching out directly to people who work in delivery services, maybe connect with a driver or warehouse manager on LinkedIn. Ask them about their experience at companies like Career Choices Dewis Gyrfa Ltd and see if they know of any open positions or upcoming recruitment events.
✨Apply Directly Through Our Website
Don't forget to hit up the careers section on our website for positions at Career Choices Dewis Gyrfa Ltd. Applying directly can sometimes give you a better chance to stand out and show your enthusiasm for working in mail and parcel delivery services.
We think you need these skills to ace Parcelforce Collection & Delivery Driver in Chester-le-Street
Some tips for your application 🫡
Highlight Your Driving Experience:In the mail and parcel delivery industry, having a clean driving record and a bit of driving experience is key. Make sure to showcase any relevant driving jobs you've had and don’t forget to mention your familiarity with local routes or GPS systems. This'll show Career Choices Dewis Gyrfa Ltd that you're ready to hit the road and deliver efficiently!
Show Your Customer Service Skills:Since you'll likely be interacting with customers directly, emphasise your customer service experience in your CV. If you've worked in retail or hospitality before, highlight how you handled customer queries and complaints. This is your chance to prove to Career Choices Dewis Gyrfa Ltd that you’re not just about deliveries but also about ensuring customers are happy!
Tailor Your CV and Cover Letter:When applying for a full-time role, tweak your CV and cover letter to fit the specifics of Parcelforce Collection & Delivery Driver at Career Choices Dewis Gyrfa Ltd. Include keywords from the job description and explain why you're passionate about working in delivery services. Let them know you see this as more than just a job – it’s about being part of a reliable team that keeps things moving.
Don't Skip the Logistics Knowledge:Make sure to mention any experience or knowledge about logistics processes, like tracking packages or managing deliveries. If you've got any certificates related to logistics or transportation, flaunt them! This will help you stand out as a strong candidate who understands the ins and outs of the delivery world.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Logistics
Familiarise yourself with the logistics industry, especially trends or challenges in mail and parcel delivery services. Be ready to discuss how you would handle issues like package tracking, delivery times, or customer service scenarios.
✨Safety First: Discuss Protocols
Since safety is super important in the delivery sector, be prepared to talk about safety protocols you’ve followed in past roles. Even if you don't have direct experience, demonstrating an understanding of safe handling and delivery practices can set you apart.
✨Show Us Your Customer Service Skills
One of the key aspects of delivery services is interaction with customers. Be prepared to showcase examples of how you’ve maintained excellent customer service, resolved complaints, or ensured that clients were satisfied with their deliveries.
✨Demonstrate Reliability and Time Management
As this is a full-time role, emphasise your reliability and time management skills. Think of specific instances where you managed your time effectively, perhaps while juggling multiple deliveries or meeting tight deadlines—these are the kind of stories that resonate well!
