At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic lounge brand known for its brilliant atmosphere and community focus.
- Benefits: Enjoy shared tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Participate in fun competitions, enjoy staff parties, and receive emotional support through the Licenced Trade Charity.
- Why this job: Be part of an exciting environment with opportunities for personal growth and career progression.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 € per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It’s all about the bustle. You’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What You’ll Bring
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self‑motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Supervisor in Chepstow employer: Career Choices Dewis Gyrfa Ltd
Join a vibrant and dynamic team as a Front of House Supervisor, where your leadership will help create memorable experiences for our customers. With shared tips, generous staff discounts, and a commitment to personal development, we foster a supportive work culture that values every team member. Located in a bustling community, this role offers the chance to thrive in a fast-growing business while enjoying competitive benefits and a fun, engaging environment.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Chepstow
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Lounge and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a busy shift. Be ready to share these stories during your interview to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Show off your passion for hospitality! During your interview, let your enthusiasm shine through. Talk about what excites you about working in a bar or restaurant and how you can contribute to making every customer’s experience brilliant.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re keen on joining the team.
We think you need these skills to ace Front of House Supervisor in Chepstow
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your formatting is clean and professional. We appreciate candidates who take the time to present their best selves!
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so it's important to showcase your leadership abilities. Include examples of how you've motivated others or handled challenges in past roles. We want to know how you can set the pace and inspire your team to deliver brilliant service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re serious about joining our brilliant team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Lounge Inside Out
Before the interview, make sure you’re familiar with the lounge's concept, menu, and values. This shows your genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight situations where you motivated your team or overcame challenges, as this will demonstrate your capability as a Front of House Supervisor.
✨Be Ready for Scenario Questions
Expect questions about handling difficult customers or busy shifts. Think through your responses in advance, focusing on your problem-solving skills and ability to maintain a positive atmosphere.
✨Ask Insightful Questions
At the end of the interview, ask questions that show you’re thinking about the role long-term. Inquire about team dynamics, training opportunities, or how they measure success in the lounge. This reflects your commitment to the position.
