At a Glance
- Tasks: Be the friendly face of Hotel du Vin, ensuring guests have an unforgettable experience.
- Company: Join a vibrant team at Hotel du Vin, known for its exceptional hospitality.
- Benefits: Enjoy discounted stays, dining perks, and a fully funded apprenticeship programme.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Make guests smile every day while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm in hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Receptionist, you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step for you into a Supervisory position within Hotel Du Vin. We actively encourage internal development and progression, Onwards and Upwards. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives. Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK. We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round. We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist, Hotel Du Vin in Cheltenham employer: Career Choices Dewis Gyrfa Ltd
Hotel du Vin is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where passion for hospitality shines. With competitive pay, extensive benefits including discounted stays, wellness initiatives, and a commitment to sustainability, employees are empowered to create unforgettable guest experiences while enjoying a fulfilling career path. Join us in a supportive environment that values your contributions and encourages you to thrive.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist, Hotel Du Vin in Cheltenham
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hotel du Vin. Familiarise yourself with their values, perks, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel, so it’s crucial to showcase your charm and passion for service. Role-play common guest interactions with friends or family to build your confidence and ensure you can handle queries with ease.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent Hotel du Vin with pride.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Hotel du Vin careers page. This way, you’ll have the best chance of standing out and getting noticed by the hiring team. Plus, you’ll be one step closer to joining our amazing team!
We think you need these skills to ace Receptionist, Hotel Du Vin in Cheltenham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and energetic personality shine through! We want to see that natural hospitality charm you have, so don’t be afraid to show us how passionate you are about providing great service.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Hotel Du Vin. Highlight any relevant experience or skills that align with our values of high standards and making guests smile. This will help us see why you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you want to join our team. Remember, we’re looking for someone who can handle queries of all shapes and sizes!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the perks and benefits we offer. Plus, it shows you’re keen to be part of something special at Hotel Du Vin!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Hospitality Charm
As a receptionist, your natural charm and passion for service are key. During the interview, share specific examples of how you've made guests feel welcome in previous roles. This will demonstrate that you understand the importance of creating memorable experiences.
✨Know the Hotel Inside Out
Familiarise yourself with Hotel du Vin's offerings, including their unique perks and benefits. Being able to discuss these in your interview shows genuine interest and helps you connect with the brand's values. Plus, it gives you a chance to highlight how you can contribute to their mission.
✨Prepare for Common Scenarios
Think about the types of queries and situations you might face as a receptionist. Prepare responses for common scenarios, like handling complaints or special requests. This will help you showcase your problem-solving skills and ability to maintain high standards under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or the apprenticeship scheme mentioned in the job description. This shows you're not just interested in the role but also in growing with the company.
