At a Glance
- Tasks: Be the friendly face of our Head Office and support community projects.
- Company: Join a diverse team dedicated to making a positive impact.
- Benefits: Enjoy competitive pay, flexible hours, and extra leave options.
- Other info: Part-time role with opportunities for personal growth and community engagement.
- Why this job: Make a difference while gaining valuable experience in a welcoming environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 10492 - 10492 £ per year.
£10,492 per annum - Band A (£26,230 FTE)
Contract Type: Permanent
Hours: Part-time, 15 hours per week (Mondays and Fridays)
Location: Cheltenham, Head Office (1098)
Closing Date: 17/06/2026
About this job
Join our Helpdesk Team and make a lasting first impression. In the morning you could be welcoming the trustees to the monthly board meeting, in the afternoon you could be supporting our community pantry project and making a difference in the lives of people accessing our services. You will be joining the Community Based Services team, supporting our frontline service in this essential receptionist/helpdesk role.
Responsibilities
- Oversee the Head Office reception, ensuring a presentable and welcoming environment.
- Greet visitors and people accessing CCP services.
- Coordinate meeting room diaries and ensure rooms are prepared for use.
- Support the Community Pantry by receiving and processing donations, managing the flow of Pantry visitors through reception, and signposting to external agencies if required.
- Answer and transfer incoming telephone calls.
- Maintain confidentiality and security on the Helpdesk.
- Ensure Health and Safety requirements are adhered to.
Benefits
- Annual Leave entitlement pro‑rated for Part‑time staff.
- Compensation with time off in lieu for public holidays worked due to the rota pattern.
- Extra day of leave accrues for each completed financial year (capped at 5).
- Purchase additional holidays, capped at 5 per year (Contracted staff only).
- Business mileage (45p per mile) paid for any daily miles over the distance from your home to the allocated workplace location and back.
Requirements & Conditions
- Position subject to satisfactory pre‑employment checks and an enhanced check by the Disclosure & Barring Services.
- A well‑maintained vehicle with valid tax, MOT and insurance covering business use is required.
Equal Opportunity
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process.
Receptionist - Head Office in Cheltenham employer: Career Choices Dewis Gyrfa Ltd
Join our dynamic team at the Head Office in Cheltenham, where we prioritise a welcoming and inclusive work culture. As a Receptionist, you'll play a vital role in supporting our community initiatives while enjoying benefits such as pro-rated annual leave, opportunities for additional holidays, and compensation for business mileage. We are committed to your professional growth and fostering a diverse environment that values every employee's contribution.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Head Office in Cheltenham
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent projects. This will help you connect your skills to what they do and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and body language! As a receptionist, first impressions matter. Stand tall, smile, and be ready to engage with visitors warmly. It’s all about making them feel welcome from the moment they walk in.
✨Tip Number 3
Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your ability to handle various situations, especially in a busy reception environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Receptionist - Head Office in Cheltenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Receptionist.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we're looking for in our Helpdesk Team. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and keep it simple; we want to understand your message without any confusion.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in a head office setting. Familiarise yourself with tasks like greeting visitors, managing meeting room diaries, and supporting community projects. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for many people. Practice how you can convey warmth and professionalism in your interactions. Think of examples from your past experiences where you've successfully welcomed guests or handled inquiries, as these will highlight your interpersonal skills.
✨Prepare for Common Questions
Anticipate questions related to confidentiality, health and safety, and how you would handle difficult situations at the reception. Prepare clear, concise answers that reflect your understanding of these important aspects of the role. This will show that you're not just a good fit but also proactive.
✨Dress the Part
First impressions matter, especially in a receptionist role. Choose an outfit that is professional yet comfortable, reflecting the welcoming environment of the head office. This will not only boost your confidence but also signal to the interviewers that you take the role seriously.
