At a Glance
- Tasks: Be the friendly face of our store, managing customer enquiries and bookings.
- Company: Join a successful and expanding company with locations across the UK.
- Benefits: Enjoy competitive pay, 28 days holiday, private medical insurance, and a pension scheme.
- Other info: Flexible hours with remote work options on Sundays and free on-site parking.
- Why this job: Perfect for those who love interacting with people in a dynamic environment.
- Qualifications: Previous customer service experience and confidence in using CRM systems required.
The predicted salary is between 28000 - 30000 £ per year.
Our client based in Cheltenham have an exciting new opportunity for a Customer Sales Administrator to join their successful and expanding company, with locations all over the UK, on a part-time permanent basis. You will be the first point of contact for customers, helping manage enquiries, bookings, and day-to-day operations while supporting locations across the UK. If you enjoy speaking with people and thrive in a busy environment, this could be the perfect opportunity. They are looking for someone who can communicate professionally, use CRM systems effectively, and take pride in making the site a success.
Responsibilities:
- Acting as the welcoming face and voice of the store as well as supporting the wider business
- Responding to customer enquiries in person, over the phone, and via email
- Guiding customers through the full sales process, from enquiry to reservation to completed order
- Converting leads into bookings and promoting add-on services
- Managing bookings, payments, and customer records through the CRM system
- Keeping the site secure, clean, and well-presented at all times
- Ensuring compliance with health and safety plus site security procedures
Candidate Attributes:
- Has previous customer service or sales experience
- Confident speaking on the phone and face-to-face
- Comfortable using CRM systems and IT software
- Proactive, organised, and detail-focused
- Hold a full UK driving licence
Salary: £28 - £30k FTE
28 days’ holiday (including bank holidays)
Private medical insurance
Company pension scheme
Free on-site parking
Hours: Friday, Saturday, Sunday, and Monday 30 hours per week. Sundays can be worked remotely.
Part Time Customer Sales Administrator in Cheltenham employer: Career Choices Dewis Gyrfa Ltd
Join a dynamic and expanding company in Cheltenham as a Part Time Customer Sales Administrator, where you will be the friendly face of customer service. Enjoy a supportive work culture that values communication and teamwork, alongside competitive benefits such as private medical insurance, a generous holiday allowance, and opportunities for professional growth. With flexible working hours and the chance to work remotely on Sundays, this role offers a perfect balance for those seeking meaningful employment in a vibrant environment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Sales Administrator in Cheltenham
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Sales Administrator role. Highlight your customer service experience and how you can contribute to their success.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining their expanding team in Cheltenham.
We think you need these skills to ace Part Time Customer Sales Administrator in Cheltenham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous customer service or sales experience in your application. We want to see how you've successfully interacted with customers and handled enquiries, as this role is all about being the friendly face and voice of our company.
Be Professional and Personable:When writing your application, keep it professional but let your personality shine through! We love candidates who can communicate effectively and connect with people, so don’t be afraid to show us your friendly side.
Demonstrate Your Organisational Skills:Since you'll be managing bookings and customer records, it's important to showcase your organisational skills. Mention any tools or systems you've used before, especially CRM systems, to show us you're ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them successful in the customer sales arena. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about interacting with customers, be ready to share specific examples from your past experiences. Think of situations where you turned a negative experience into a positive one or how you went above and beyond for a customer. This will demonstrate your ability to thrive in a busy environment.
✨Familiarise Yourself with CRM Systems
As the job involves using CRM systems, it’s crucial to highlight your comfort level with technology. If you have experience with specific CRM software, mention it! If not, brush up on common features and functionalities so you can discuss how you would adapt quickly.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows that you’re proactive and genuinely interested in the position.
