At a Glance
- Tasks: Lead billing and collections processes while supervising a dynamic team.
- Company: Join a prestigious education organisation in Cheltenham.
- Benefits: Competitive salary, flexible hours, gym access, and private healthcare.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact in financial operations and support team development.
- Qualifications: Experience in billing and credit control with strong communication skills.
The predicted salary is between 35000 - 40000 € per year.
Your new company Hays Accountancy & Finance are exclusively partnering with a leading & prestigious Education organisation to recruit a dynamic & experienced Credit/Billing Supervisor to take ownership of the billing and collection processes. Based in Cheltenham, Gloucestershire, this newly created opportunity will supervise a team of two reporting directly into the Financial Controller.
The successful candidate will manage the full billing and collections process end-to-end, ensuring activity is proactively planned, accurately executed, and delivered on time. You will bring structure, foresight and discipline to a financial operation, ensuring processes are controlled.
Responsibilities- Take full ownership of the end‑to‑end fees billing cycle, ensuring all billing is accurate and issued to deadlines.
- Manage the annual billing timetable, control billing data, and conduct regular reconciliations of the fee’s ledger, ensuring all income streams are captured.
- Proactively manage outstanding balances, follow up overdue accounts, agree on payment arrangements, resolve credit control queries and report debts.
- Oversee direct debit processing, ensure BACS compliance and act as the primary contact for external stakeholder queries.
- Supervise two billing/credit assistants, manage team workloads and support their development.
- Support the Financial Controller with process improvement projects to strengthen billing/credit processes, and carry out ad‑hoc duties as required.
- Experience in a similar end-to-end billing, accounts receivable and credit control role.
- Strong accuracy, deadline focus, and the ability to manage workloads effectively.
- Proficient in MS Excel and knowledge of financial systems.
- Excellent and clear communication skills, able to build external and internal relationships.
- Experience supervising, developing and supporting team members.
- Experience within the education sector, direct debit/BACS experience, and familiarity with fee structures would be advantageous but not essential.
- Salary between £35,000 & £40,000 per annum, dependant on experience.
- Flexible start/finish times, on‑site parking, access to sports/gym facilities, pension scheme contributions, private health care, Christmas holiday shutdown, life insurance, free lunches, enhanced maternity/paternity leave, development opportunities and more.
What’s Next Apply for this role or contact us for a confidential discussion about your career.
Credit Supervisor in Cheltenham employer: Career Choices Dewis Gyrfa Ltd
Join a prestigious education organisation in Cheltenham as a Credit Supervisor, where you will thrive in a supportive and dynamic work culture that prioritises employee development and well-being. With competitive salaries, flexible working hours, and a range of benefits including private healthcare and enhanced leave options, this role offers a meaningful opportunity to lead a team while contributing to the financial integrity of an esteemed institution. Embrace the chance to grow your career in a collaborative environment that values structure, foresight, and discipline in financial operations.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Supervisor in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and education sectors. Let them know you're on the lookout for a Credit Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to billing and credit control. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight how you've supervised teams and improved processes. Employers love to see candidates who can bring structure and foresight to their operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dynamic individuals like you to join our team in making a difference in the education sector.
We think you need these skills to ace Credit Supervisor in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in billing and credit control, and don’t forget to showcase any supervisory experience you have!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Supervisor role. Mention your passion for education and how your skills can help improve the billing processes.
Showcase Your Team Management Skills:Since this role involves supervising a team, be sure to include examples of how you've successfully managed and developed team members in the past. We love to see leadership in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Numbers
As a Credit Supervisor, you'll need to demonstrate your understanding of the billing cycle and financial processes. Brush up on key metrics related to accounts receivable and be ready to discuss how you've managed billing accuracy and deadlines in previous roles.
✨Showcase Your Leadership Skills
Since you'll be supervising a team, it's crucial to highlight your experience in managing and developing team members. Prepare examples of how you've supported your team in the past, resolved conflicts, or improved their performance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially around overdue accounts and credit control queries. Think of specific situations where you successfully managed outstanding balances or improved processes, and be ready to share those stories.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex financial concepts. This will not only help you in the interview but also show that you can build strong relationships with both internal and external stakeholders.
