At a Glance
- Tasks: Manage rent arrears cases and provide essential support for customer tenancies.
- Company: Leading recruitment agency with a focus on customer service.
- Benefits: Weekly pay, weekday hours, and hybrid working model.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing roles and strong negotiation skills.
- Other info: Enjoy a flexible work environment with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading recruitment agency is looking for an Early Intervention Officer to manage rent arrears cases and provide essential support for customer tenancies. The role includes handling debt accounts, offering welfare benefit guidance, and ensuring high-quality customer service.
Candidates should have experience in housing roles and strong negotiation skills. The position offers weekly pay, weekday hours, and a hybrid working model with one day per week at the office.
Rent Arrears Intervention Specialist — Hybrid Work in Cheadle employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Arrears Intervention Specialist — Hybrid Work in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to rent arrears and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your negotiation skills! Think of examples from your past experiences where you've successfully resolved conflicts or helped customers. This will demonstrate your ability to handle challenging situations effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy, and we’re always looking for passionate individuals like you to join our team. Plus, it gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace Rent Arrears Intervention Specialist — Hybrid Work in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing roles and showcases your negotiation skills. We want to see how your background aligns with the role of Rent Arrears Intervention Specialist, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting customer tenancies and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Customer Service Skills: Since this role involves high-quality customer service, make sure to include examples of how you've excelled in this area. We love seeing candidates who can demonstrate their ability to handle challenging situations with empathy and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Stuff
Make sure you brush up on your knowledge of rent arrears and housing policies. Familiarise yourself with common issues tenants face and how to address them. This will show the interviewers that you’re not just interested in the role, but that you understand the challenges involved.
✨Showcase Your Negotiation Skills
Prepare examples from your past experiences where you successfully negotiated solutions for tenants or resolved conflicts. Be ready to discuss specific situations and the outcomes, as this will highlight your ability to handle sensitive conversations effectively.
✨Customer Service is Key
Since the role involves providing high-quality customer service, think of instances where you went above and beyond for a customer. Share these stories during the interview to demonstrate your commitment to helping others and your understanding of the importance of empathy in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to managing rent arrears and supporting tenants. This not only shows your interest in the position but also gives you a chance to assess if the company’s values align with yours. Plus, it keeps the conversation flowing!