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For Companies At a Glance
- Tasks: Help clients secure their dream homes by managing mortgage applications and providing excellent customer service.
- Company: Join a well-established financial services business with a supportive team culture.
- Benefits: Competitive salary, bonus opportunities, funded training, and onsite parking.
- Why this job: Kickstart your career in finance while making a real difference in people's lives.
- Qualifications: Strong customer service skills and a proactive attitude are essential.
- Other info: Enjoy long-term career progression in a dynamic and growing environment.
The predicted salary is between 24000 - 26000 £ per year.
£24,000 to £26,000 per year, OTE £26k
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 04/03/2026
About this job
Are you organised, confident on the phone, and enjoy helping people? Looking to build a long-term career in financial services or mortgages? We are recruiting a Mortgage Administrator to join a well-established Financial Services business based in Cheadle. This is a fantastic opportunity for someone with strong administrative / customer service skills who enjoys speaking with clients, understanding their circumstances, and helping them take the first step towards securing their new home.
You will be joining a busy, supportive central sales desk, working within a friendly team environment where full training is provided and progression is genuinely encouraged.
What will you be doing as a Mortgage Administrator?
- Speaking with potential customers and carrying out detailed financial fact-finds
- Qualifying clients for affordability and suitability before passing to advisors
- Booking qualified appointments and managing advisor diaries
- Promoting the company's services in a professional, customer-focused manner
- Completing credit checks and ensuring compliance with government schemes and criteria
- Using in-house systems to accurately record client information
- Working efficiently in a fast-paced, phone-based environment
We would LOVE to hear from you if you have the following skills and experience:
- Strong customer service or call-centre experience
- Confident, professional phone manner
- Comfortable asking detailed questions and handling sensitive information
- Highly organised with good attention to detail and compliance
- Excellent administrative skills
- Able to manage a busy workload and prioritise effectively
- A positive, proactive attitude and strong team ethic
Desirable (but not essential):
- Experience within mortgages, financial services, or qualification roles
- Interest in progressing into mortgage advice (CeMAP training available and funded)
What will you get in return for your work?
- £24,000 basic salary with realistic OTE of £26,000
- Bonus paid per mortgage offer with realistic earnings of £150 per month
- Additional monthly incentives, including £50 Amazon vouchers for top performers
- Full structured training and ongoing support
- Funded CeMAP / apprenticeship route for those looking to progress
- Modern office environment in Cheadle
- Onsite parking
- Long-term career progression within a stable, growing business
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
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Mortgage Administrator in Cheadle employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator in Cheadle
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are speaking about your skills and experiences, the more confident you'll be during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and serious about the role. Plus, it gives you a chance to find out if this is the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Mortgage Administrator in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the Mortgage Administrator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. We love seeing a bit of personality, so let your passion for helping people come through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your answers are easy to read and get straight to the point. This shows us you can communicate effectively, which is key in this role!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, we aim to respond to successful applications within 2 days, so you won’t be left waiting long!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Stuff
Before the interview, make sure you understand the basics of mortgages and financial services. Brush up on common terms and processes so you can speak confidently about them. This will show your potential employer that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will highlight your suitability for the position.
✨Practice Your Phone Manner
Given that you'll be working in a phone-based environment, practice speaking clearly and professionally over the phone. You might even want to do a mock interview with a friend to get comfortable with answering questions in a phone format.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for progression. This shows that you're not only interested in the job but also in growing within the company.
