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- Tasks: Support victims of domestic abuse by creating tailored support plans and providing compassionate case management.
- Company: Join Julian House, a charity dedicated to empowering vulnerable individuals in society.
- Benefits: Enjoy 27 days annual leave, a competitive pension scheme, and discounts at our charity shop.
- Other info: Great opportunities for career development and free monthly training sessions.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Understanding of domestic abuse and experience in housing, social, or health care settings.
The predicted salary is between 26200 - 26200 £ per year.
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath & Northwest Somerset
Additional information:
- A valid driving licence and access to own vehicle
- Participation in an on‑call out‑of‑hours rota
- Regular travel across the Bath and Northeast Somerset (B&NES) area
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and each year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
About the Role:
As a Casework Coordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals. You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.
What you’ll be doing:
- Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.
- Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.
- Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to the immediate attention of a manager.
- Collaborate in multi‑agency working to advocate for survivors ensuring their needs are met.
- Maintain accurate client records using our system, INFORM.
Note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- Understanding of domestic abuse including the impact this has on victims and their children.
- Experience working in a housing, social or health care setting.
Benefits:
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing up to 30 days after 4 years of continuous employment (pro rata for part‑time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Eligible for the Blue Light Card which offers discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Equal Opportunities Statement:
Julian House is a committed Equal Opportunities employer with an Equality and Diversity Action plan in place. However, this role is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Casework Coordinator (Domestic Abuse) employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casework Coordinator (Domestic Abuse)
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse sector, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Casework Coordinator role.
✨Tip Number 2
Prepare for interviews by practising common questions related to domestic abuse and case management. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting victims of domestic abuse. We want to see that fire in your belly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Casework Coordinator (Domestic Abuse)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Casework Coordinator role. Highlight your experience in domestic abuse support and any relevant skills that align with what we’re looking for.
Show Your Passion: Let your enthusiasm for helping vulnerable people shine through in your application. We want to see your commitment to making a difference in the lives of survivors of domestic abuse.
Be Clear and Concise: Keep your writing straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of domestic abuse and its impact on victims. Brush up on relevant policies and procedures, as well as the specific services offered by Julian House. This knowledge will help you demonstrate your commitment and readiness for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing, social, or health care settings. Think of specific examples where you've supported individuals facing complex challenges. Highlight your ability to develop tailored support plans and how you've successfully navigated multi-agency collaborations.
✨Emphasise Compassionate Communication
As a Casework Coordinator, empathy is key. Be ready to share how you’ve used trauma-informed approaches in your past roles. Practice articulating how you would build trust with survivors and advocate for their needs while maintaining a safe and supportive environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This shows your genuine interest and helps you gauge if it’s the right fit for you. Consider asking about the team dynamics, training opportunities, or how they measure success in supporting survivors.