At a Glance
- Tasks: Deliver high-quality care coordination and support patients and healthcare professionals.
- Company: Join a dedicated healthcare team focused on patient care in Oldham.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a supportive team and career advancement opportunities.
- Why this job: Make a real difference in people's lives while developing essential skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
To deliver a high quality care co‑ordination service to patients and health care professionals. Accurately record on a range of clinical systems all relevant data for each contact and direct appropriately. Where demographics are incomplete, complete all necessary checks e.g. NHS Spine to ensure most up-to-date records are available.
Undertake the booking of appointments across a number of services in line with agreed timescales. Provide a first class reception service, ensuring a professional meet and greet, efficient registration and onward referral to the relevant area/service. Liaise with the Senior Care Co‑ordinator and Clinical Shift Lead regarding any operational issues affecting the flow of patients and ensure excessive waiting times do not occur.
Follow the failed encounter procedure for all patients that did not attend (DNA) for a face‑to‑face assessment. Coordinate the arrangement of any follow‑up care as directed by the Senior Care Co‑ordinator or clinical team. Liaise with the multi‑disciplinary team to ensure the smooth running of the service.
Liaise with NHS 111 service regarding patients who are out of area, duplicate calls or incomplete information. Ensure all equipment and medication is checked at the start and end of shift and report any discrepancies to the senior care co‑ordinator. Facilitate the transfer of electronic data both internally and externally ensuring that information governance rules are followed at all times.
Have a full understanding of the clerical backup system to facilitate the smooth transaction from a computer based system to a paper based system. Fully comply with the Complaints Policy ensuring all informal and formal complaints and incidents are documented and the process is explained to patients. Responsible for undertaking administration duties within the service.
Ensure regular attendance at operational meetings. All training deemed as mandatory to be completed within the specified time frames. Perform any tasks as requested that are within the boundaries of the role. Ensure that all gtd healthcare policies and procedures form the basis of all decision making.
Other duties: Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Care Co-ordinator - Oldham employer: Career Choices Dewis Gyrfa Ltd
As a Care Co-ordinator at our Oldham location, you will be part of a dedicated team committed to delivering high-quality care and support to patients and healthcare professionals. We pride ourselves on fostering a collaborative work culture that values professional development, offering numerous training opportunities to enhance your skills and career progression. With a focus on employee well-being and a supportive environment, we ensure that our staff feel valued and empowered to make a meaningful impact in the community.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-ordinator - Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in care co-ordination. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, so grab a mate and do some mock interviews. Focus on how you’d handle patient interactions and operational issues, just like in the job description.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with clinical systems and data management. Being able to talk confidently about your experience with electronic data transfer will definitely impress potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Care Co-ordinator - Oldham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Co-ordinator role. Highlight your relevant experience in care coordination and any skills that match the job description, like data recording and appointment booking.
Showcase Your Communication Skills:Since you'll be liaising with patients and healthcare professionals, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact in the role.
Be Detail-Oriented:Attention to detail is key in this role. When filling out your application, double-check for any errors or missing information. This shows us that you can handle the meticulous nature of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Care Co-ordinator. Understand how to accurately record data on clinical systems and the importance of maintaining up-to-date patient records. This will show that you’re not just interested in the role, but that you’re ready to hit the ground running.
✨Practice Your Scenarios
Think about common scenarios you might face in this role, like handling a patient who didn’t attend their appointment. Prepare to discuss how you would follow the failed encounter procedure and ensure smooth communication with the multi-disciplinary team. This will demonstrate your problem-solving skills and readiness for real-life challenges.
✨Showcase Your Communication Skills
As a Care Co-ordinator, liaising with various teams is crucial. Be prepared to share examples of how you’ve effectively communicated in past roles, especially in high-pressure situations. This will highlight your ability to maintain a professional reception service and manage patient flow efficiently.
✨Be Ready for Questions on Policies
Brush up on relevant healthcare policies, especially those related to complaints and information governance. Be ready to discuss how you would handle complaints or discrepancies in medication checks. This shows that you understand the importance of compliance and patient care in your role.
