Support Worker - Mental Health & Learning Disabilities in Cardiff

Support Worker - Mental Health & Learning Disabilities

Employer: GOFAL CYMRU CARE

Location: Cardiff, Cardiff County

Pay: £13.45 per hour, Private Healthcare scheme, Continuous Professional Development & Career Progression, Performance-related bonus scheme, Salary sacrifice scheme, Reimbursement for business travel, Festive gift card & corporate events

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 12/07/2026

About this job

At Gofal Cymru Care, we are committed to delivering outstanding residential support services throughout Cardiff and the Vale. Our aim is to improve the quality of life for teenagers and adults in our care by providing compassionate, person‑centred support. We specialise in supporting children and adults with learning disabilities, autistic spectrum disorder, acquired brain injury and mental health issues. We provide person‑centred care and support aimed at improving the quality of life for individuals.

Key Responsibilities

• Assist individuals with personal care needs including washing/bathing, toileting, dressing, mobility and transport.
• Support individuals in making their own choices and carrying out activities within and outside the home, such as cooking, cleaning, shopping, going to the gym, days out and engaging in social and leisure activities.
• Act as an advocate promoting individuals’ wellbeing, safety and quality of life.
• Perform cleaning duties as part of the team, undertake general domestic chores or support individuals to carry them out.
• Help with menu planning, shopping and cooking for the home.
• Administer medication in accordance with training and company procedures.
• Carry out health & safety checks as necessary.
• Follow care and management guidelines and company policies and procedures.
• Complete documentation and keep records in line with company policy.
• Perform other reasonable tasks as required within the grade of the job.

Shift Patterns

• 8:00 AM – 4:00 PM
• 2:00 PM – 10:00 PM
• 9:45 PM – 8:15 AM

Selection Criteria

• Essential:
• Ability to speak and understand English.
• Good numeracy and literacy skills.
• Physically fit to meet the demands of the post.
• Minimum 21 years old to work in children’s homes.
• Prepared to learn.
• Desirable:
• Care experience with those having learning disabilities.
• Valid driver’s licence and driving experience.
• Relevant QCF qualifications.

What We Offer

• Full induction package and ongoing training leading to QCF qualifications.
• Contributory pension scheme.
• 28 days holiday (pro‑rated if part‑time, includes bank holidays) with an annual increase after 2 years of service to a maximum of 33 days per annum.
• Competitive salary (Real Living Wage).
• Private medical scheme.
• Refer a friend scheme.
• Opportunities to develop.
• This position is subject to an enhanced DBS disclosure which will be completed upon successful application.

Please note that we do not offer certificate of sponsorship for employment visas.