Shift Supervisor: Lead Guest Service & Team Training in Cardiff
Shift Supervisor: Lead Guest Service & Team Training

Shift Supervisor: Lead Guest Service & Team Training in Cardiff

Cardiff Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
C

At a Glance

  • Tasks: Lead a vibrant team to deliver outstanding guest experiences and maintain cleanliness.
  • Company: Popular pub chain in Cardiff with a focus on customer service.
  • Benefits: Flexible shifts, significant employee discounts, and access to financial tools.
  • Why this job: Join us to create a warm and welcoming environment for every guest.
  • Qualifications: Passion for customer service and strong team leadership skills.

The predicted salary is between 24000 - 36000 Β£ per year.

A popular pub chain in Cardiff seeks a Shift Supervisor to lead a dynamic team, ensuring excellent guest experiences and high cleanliness standards. The ideal candidate will be passionate about customer service and proficient in team leadership.

Additional benefits include flexible shifts, a significant employee discount across brands, and access to financial tools. Join us to help create a warm and welcoming environment for every guest.

Shift Supervisor: Lead Guest Service & Team Training in Cardiff employer: Career Choices Dewis Gyrfa Ltd

Join a vibrant pub chain in Cardiff that values its employees and fosters a supportive work culture. As a Shift Supervisor, you'll enjoy flexible shifts, a generous employee discount across our brands, and opportunities for personal and professional growth while leading a passionate team dedicated to delivering exceptional guest experiences.
C

Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Supervisor: Lead Guest Service & Team Training in Cardiff

✨Tip Number 1

Network like a pro! Chat with folks in the industry, attend local events, or even pop into the pub chain you're eyeing. Building connections can give you the inside scoop on job openings and help you stand out.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've created great guest experiences or led a team to success.

✨Tip Number 3

Be prepared with questions! When they ask if you have any, hit them with thoughtful queries about their team culture or training opportunities. It shows you're genuinely interested and ready to contribute.

✨Tip Number 4

Apply through our website! We make it super easy for you to find the right role. Plus, it’s a great way to show your enthusiasm for joining our team and being part of creating that warm, welcoming environment.

We think you need these skills to ace Shift Supervisor: Lead Guest Service & Team Training in Cardiff

Customer Service
Team Leadership
Communication Skills
Cleanliness Standards
Problem-Solving Skills
Flexibility
Training and Development
Guest Experience Management

Some tips for your application 🫑

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create great experiences for guests in the past.

Highlight Your Leadership Skills: As a Shift Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've successfully trained or motivated a team to achieve their goals.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but we also appreciate clarity in your writing!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the pub chain. Understand their values, mission, and what makes them stand out in Cardiff. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Passion

As a Shift Supervisor, your love for customer service should shine through. Prepare examples from your past experiences where you went above and beyond for guests. This will demonstrate your commitment to creating excellent guest experiences, which is key for this role.

✨Highlight Team Leadership Skills

Be ready to discuss your leadership style and how you've successfully trained or managed teams in the past. Think of specific instances where you motivated your team or resolved conflicts. This will illustrate your capability to lead a dynamic team effectively.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or how they maintain cleanliness standards. This shows that you're not just interested in the job, but also in how you can contribute to their success.

Shift Supervisor: Lead Guest Service & Team Training in Cardiff
Career Choices Dewis Gyrfa Ltd
Location: Cardiff

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>