At a Glance
- Tasks: Be the friendly face of Barnardo's, welcoming families and managing essential admin tasks.
- Company: Join Barnardo's, a leading charity supporting vulnerable children and families.
- Benefits: Flexible part-time hours, supportive team environment, and meaningful work.
- Other info: Inclusive workplace committed to diversity and providing support for all applicants.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Previous admin or reception experience and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Part‑Time Receptionist/Admin Assistant (Maternity Cover) Barnardo's delivers services across Cardiff and the Vale of Glamorgan, supporting vulnerable children, young people and families through targeted interventions.
Key responsibilities
- Provide a welcoming reception and telephone service for children, young people, families and visitors.
- Manage room bookings and maintain attendance records.
- Process incoming and outgoing mail and manage deliveries.
- Respond to general enquiries by telephone and email.
- Process service referrals and maintain accurate service user records in line with GDPR requirements.
- Provide administrative support to Cardiff and Vale Services as required.
- Collate data and assist with statistical reporting.
- Manage diaries, arrange meetings and events, and take minutes when required.
- Support health and safety and facilities‑related tasks.
About you
Prerequisites for the role include:
- Previous experience in an administrative or office‑based environment.
- Experience using IT systems, including word processing, spreadsheets, databases and Windows applications.
- Experience in a reception or customer‑facing role.
- Strong communication skills and the ability to engage with staff, young people and visitors.
- Understanding of the importance of confidentiality.
- Ability to work to deadlines and manage competing priorities.
- A collaborative approach and commitment to positive team working.
Relevant experience may be drawn from employment, education, training or volunteering.
We are an inclusive employer committed to equality, diversity and inclusion. We encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are underrepresented in our workforce. We offer reasonable adjustments for disabled applicants throughout the recruitment process.
Receptionist / Administration Assistant in Cardiff employer: Career Choices Dewis Gyrfa Ltd
Barnardo's is an exceptional employer, dedicated to making a meaningful impact in the lives of vulnerable children and families across Cardiff and the Vale of Glamorgan. With a strong commitment to equality, diversity, and inclusion, we foster a supportive work culture that values collaboration and personal growth, offering opportunities for professional development and training. Join us in a role where your contributions truly matter, and enjoy the benefits of working in a compassionate environment that prioritises the well-being of both employees and the communities we serve.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administration Assistant in Cardiff
✨Tip Number 1
Get to know the company! Research Barnardo's and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since this role involves engaging with children, families, and visitors, being able to express yourself clearly and confidently is key. Try mock interviews with friends or family!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to stand out in your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Barnardo's.
We think you need these skills to ace Receptionist / Administration Assistant in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great impression, especially for a role that involves engaging with children and families.
Tailor Your Experience:Make sure to highlight your relevant experience in administration or customer service. We love seeing how your past roles have prepared you for this position, so don’t be shy about sharing specific examples that relate to the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there to help you along the way.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Organisation
Before your interview, take some time to research Barnardo's and their mission. Understanding their values and the services they provide will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Skills
Be ready to discuss your previous experience in administrative roles. Highlight specific examples where you've managed room bookings, handled enquiries, or maintained records. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Practice Communication
Since strong communication skills are key for this role, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable engaging with different types of questions.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the reception team, or how success is measured in this role. This shows your enthusiasm and willingness to engage.
